Senior Content Author
Job description
About the role
The Senior Content Author designs components and supports web applications. This role assumes ownership for designing and authoring simple and complex websites while working independently.
Content writers produce the words that explain products and ideas. They write articles, landing pages, emails, and social posts. The work combines research, editing, and search awareness. Good writers adapt their voice to the audience and the channel. Content teams plan around editorial calendars and measure performance with traffic and engagement. Most writers revise their own work several times before publishing.
Key facts
What you'll do
The resulting sites serve users and align with performance targets on mobile and desktop platforms.
Estimated effort and timelines for tasks are defined independently, supporting planning and stakeholder expectations. Requirements from users and the business are realized through structured authoring activities.
Documentation for projects remains current, following capability guidelines and established best practices. Complex issues in existing web applications are examined and resolved through systematic debugging and troubleshooting. Observations about policies and procedures are shared when improvement opportunities are identified.
Requirements
The posting states a bachelor's degree requirement. Mastery of English at B2+ level for reading, writing, and conversation is mandatory for clear communication. Professional experience with content management systems such as AEM, Sitecore, or TeamSite spanning 4+ years is required.
Cross-browser and responsive development knowledge is a non-negotiable requirement for multi-device delivery. Foundational expertise in HTML, CSS, and JavaScript front-end technologies is required. Managing and administering website content is a core responsibility.
Proficiency with JIRA or a similar issue tracking tool is required to coordinate work. Adherence to best practice version control methodologies is mandatory in your workflow. Knowledge of Agile methodologies is preferred for smoother execution.
Familiarity with data transfer formats common in web applications, such as JSON and XML, supports integration and interoperability.
Nice to have
Experience manipulating and administering website content is expected. Familiarity with data formats like JSON and XML is beneficial.
Skills & tools
Content authors regularly work with HTML, CSS, and JavaScript in modern web environments. Content management systems like AEM and Sitecore manage digital experiences and workflows. Agile methods support iterative planning and collaboration across teams. Version control tracks changes to code and documentation during delivery. Web standards and responsive design ensure consistent behavior across devices. Debugging resolves complex issues in existing applications.
Practical notes
Work is partially remote with an expectation of office presence three days per week. Critical Mass is an equal opportunity employer. Typical interview steps
Content hiring usually starts with a writing test or portfolio review. Candidates may be asked to rewrite a passage, outline an article, or draft a landing page. Editing skill is tested as often as original writing. Clear structure and attention to detail matter. Interviewers often assign a timed writing test. Following the brief exactly and editing ruthlessly are the two habits that score highest.
Good to know
Content authors work with HTML, CSS, and JavaScript in modern web environments. Content management systems like AEM and Sitecore manage digital experiences. Agile methods support iterative planning and cross-team collaboration. Version control tracks changes to code and documents during delivery. Web standards and responsive design ensure consistent behavior on devices. Debugging resolves complex issues in existing applications.
Career growth
Content careers grow from writer to senior writer, editor, and content lead roles. Some people specialize in search, technical writing, or brand voice. Proving measurable impact, such as traffic or conversion lift, drives progression. Content careers reward a visible portfolio and proven business results. Writers who understand their company's product and audience grow fastest.