Senior Product Designer

About the role

You own the end to end design of one of the world's most comprehensive skills development platforms for the AI era, shaping how millions discover and build skills. You partner closely with engineering and product to turn bold ideas into real impact through ruthless simplification and relentless iteration. You design for a globally distributed learner base and a business that spans courses, Specializations, Professional Certificates, and degrees. You own key flows from discovery to conversion across the Coursera and Udemy combined catalog. You advocate for the user while balancing business metrics, learning outcomes, and platform constraints. You define the visual language and design systems that scale across regions and devices. You thrive in a fast moving, customer first environment where data and empathy drive decisions.

Key facts

What you'll do

Investigate user behavior and business metrics to define product hypotheses and prioritize design opportunities across the learner journey.

Translate complex platform capabilities into clear, intuitive experiences that guide users from exploration to course enrollment and completion.

Collaborate with cross functional partners to turn strategic objectives into executable design solutions that respect technical constraints.

Design responsive interfaces and interaction flows for web and mobile, ensuring accessibility and performance across global markets.

Create design artifacts including flows, wireframes, prototypes, and visual styles aligned with the combined Coursera and Udemy design language.

Partner with researchers and data scientists to run experiments, analyze results, and iterate on design improvements based on evidence.

Establish and maintain design systems and patterns that enable teams to ship consistently at scale across the combined platform.

Influence stakeholders through clear storytelling, compelling narratives, and data informed design reviews that drive alignment.

Champion inclusive design practices so that learners with diverse backgrounds, abilities, and contexts can reach their goals.

Define and track design metrics, validating that solutions improve outcomes such as course completion, satisfaction, and trust.

Work within agile delivery cycles, balancing long term vision with short term optimizations that move key business indicators.

Communicate design rationale and decisions to both technical and non technical audiences across time zones.

Support the onboarding of partners and internal teams to ensure consistent implementation of design solutions.

Explore emerging opportunities in AI enabled learning experiences, ensuring they meet rigorous standards for clarity and usability.

Contribute to the broader design community at Coursera by mentoring, sharing insights, and improving design processes.

Requirements

You hold a Bachelor's or Master's degree in Design, Human Computer Interaction, or a related field.

You have 5+ years of experience designing complex digital products, with a strong portfolio demonstrating your process and impact.

You are fluent in design tools such as Figma, Sketch, or equivalent, and can articulate decisions through prototypes and documentation.

You have experience working with data, analytics, and experimentation frameworks to inform design decisions and measure outcomes.

You understand user research methods and can synthesize findings into actionable design directions and product requirements.

You are comfortable navigating ambiguity and making decisions with incomplete information in a fast paced environment.

You communicate effectively in English, both written and verbal, and collaborate well with distributed teams.

You have a strong grasp of design systems, component based thinking, and scalable UI patterns.

You are passionate about accessibility and inclusive design, ensuring experiences work for a global and diverse audience.

Nice to have

Experience in education, online learning platforms, or B2C consumer products is preferred.

Background in AI or emerging technologies related to learning is a plus.

Experience with design operations, design systems governance, or cross product alignment is valued.

Familiarity with developer workflows and prototyping code is beneficial.

Practical notes

This is a globally distributed role with intentional in person collaboration for complex problem solving and key milestones.

Travel may be required for team gatherings or strategic sessions.

Visa sponsorship may be available for eligible candidates in Canada.

The role operates within standard working hours, with flexibility for asynchronous work across time zones.

Deadlines for application review are not specified, so candidates are encouraged to apply as soon as possible.