Staff Product Designer

About the role

You will own the end-to-end design strategy and execution for a major product area within Coursera's platform, shaping its long-term vision and roadmap. You will define and navigate highly ambiguous, complex problem spaces by synthesizing insights from customers, educators, and operational stakeholders. You will partner closely with product managers, engineers, researchers, and data scientists to design and ship scalable experiences that serve millions of learners globally. You will design new functionality within existing systems while also driving the definition of new patterns and formats as the product space evolves. You will leverage AI fluently as part of your design practice to accelerate exploration, synthesize insights, prototype ideas, and improve the quality and speed of design decisions. You will work across multiple teams to establish clear design quality and craft excellence across every stage of the product lifecycle. You will influence product direction and create clarity from ambiguity as a customer-first builder. You will help scale unique products across the combined Coursera + Udemy platform as the companies continue to integrate.

Key facts

What you'll do

Define and own the design vision, strategy, and execution for a major product area, ensuring consistency and excellence throughout the product lifecycle.

Translate complex, ambiguous problem spaces into clear strategic directions by synthesizing insights from customer, business, and operational perspectives.

Partner closely with product managers, engineers, researchers, and data scientists to design and ship experiences that scale across the Coursera + Udemy catalog.

Design new functionality within existing systems while driving the definition of new patterns and formats as the product space evolves.

Collaborate with research and data leads to transform quantitative and qualitative insights into cohesive, actionable design recommendations.

Apply AI fluently within your design practice to accelerate discovery, ideation, prototyping, and iteration while maintaining rigorous design standards.

Synthesize user and educator insights to inform product decisions that improve outcomes for millions of learners and customers.

Define and advocate for design systems and reusable patterns that enable efficient collaboration across teams and products.

Work cross-functionally to align on goals, measure impact, and iterate based on evidence from research, analytics, and user feedback.

Champion inclusive design principles to ensure solutions are accessible and effective for a global, diverse user base.

Translate strategic objectives into detailed design specifications, flows, and prototypes that guide engineering implementation.

Establish best practices for design quality, craft, and collaboration across the product organization.

Contribute to the development of the combined Coursera + Udemy platform strategy and help define future-state product experiences.

Mentor and influence other designers by elevating design thinking and fostering a culture of experimentation and learning.

Requirements

You are eligible to work in Canada without sponsorship and have the right to work in Canada.

You have 5+ years of progressive experience in product design, with at least 2 years in a staff or senior role.

You have a strong portfolio demonstrating your ability to design complex, scalable digital products.

You have fluency in design tools such as Figma, Sketch, or similar, and can articulate your design decisions clearly.

You have experience collaborating with product managers, engineers, researchers, and data scientists in a fast-paced, agile environment.

You have a deep understanding of user-centered design methods, including research, synthesis, prototyping, and testing.

You have experience designing for highly scalable platforms that serve millions of users across multiple regions.

You have strong written and verbal communication skills and can influence without direct authority.

Nice to have

Experience applying AI as part of the design process to accelerate exploration, synthesis, and prototyping.

Experience working in education, EdTech, or platforms that serve learners at scale.

Experience with design systems and contributing to long-term design strategy.

Experience collaborating with data scientists and leveraging data to inform design decisions.

Practical notes

This role is based in Canada and requires eligibility to work in Canada without sponsorship.

The role involves collaboration across distributed teams, including in-person sessions at key milestones.

The hiring process may include multiple interviews to assess design skills, product thinking, and collaboration abilities.

This position reports to the Design & Research leadership and works closely with cross-functional partners across the combined Coursera + Udemy organization.