Business and COR Support Specialist

About the role

Cortina is seeking a dedicated Business and COR Support Specialist to join our dynamic team in Mobile, Alabama. In this full-time position, you will play a crucial role in supporting business operations and ensuring compliance with the Contractor Operations Review (COR) processes. Your contributions will be vital in enhancing operational efficiency and maintaining high standards of service delivery. If you are detail-oriented, possess strong organizational skills, and thrive in a fast-paced environment, we encourage you to apply.

Key facts

What you'll do

• Provide comprehensive support to the business operations team, assisting with day-to-day administrative tasks and project management activities.
• Collaborate with various departments to ensure compliance with COR guidelines, facilitating smooth communication and coordination among teams.
• Conduct regular audits of operational processes to identify areas for improvement and ensure adherence to established standards.
• Assist in the preparation and submission of reports related to business operations and COR compliance, ensuring accuracy and timeliness.
• Develop and maintain documentation related to business processes, policies, and procedures, ensuring that all information is up-to-date and accessible.
• Serve as a point of contact for internal and external stakeholders regarding COR-related inquiries, providing timely and accurate information.
• Participate in training sessions and workshops to enhance knowledge of COR requirements and best practices, sharing insights with team members.
• Support the implementation of new tools and technologies that improve operational efficiency and enhance the overall performance of the business.
• Monitor key performance indicators (KPIs) related to business operations, providing regular updates and recommendations for improvement to management.
• Assist in the onboarding process for new employees, ensuring they are familiar with business operations and COR compliance requirements.
• Facilitate meetings and workshops to gather feedback from team members and stakeholders, using this information to drive continuous improvement initiatives.
• Maintain a positive and collaborative work environment, fostering teamwork and open communication among colleagues.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• A minimum of 3 years of experience in a support role within a business or operational environment.
• Strong understanding of compliance processes, particularly in relation to Contractor Operations Review (COR) standards.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with project management software.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Exceptional written and verbal communication abilities, capable of conveying complex information clearly and concisely.
• Ability to work independently as well as collaboratively within a team-oriented environment.
• Experience in conducting audits or assessments related to business operations is preferred.

Nice to have

• Familiarity with industry-specific regulations and compliance standards.
• Experience with data analysis and reporting tools, such as Tableau or Power BI.
• Previous experience in a role focused on process improvement or operational excellence.
• Certification in project management (e.g., PMP, CAPM) or a related field is a plus.
• Knowledge of Lean Six Sigma methodologies or similar frameworks.

Skills & tools

• Proficient in using various software tools for project management and data analysis.
• Strong interpersonal skills to effectively engage with stakeholders at all levels.
• Ability to adapt to new technologies and processes quickly.
• Competence in managing time effectively and meeting deadlines consistently.

Practical notes

• This position is based in Mobile, Alabama, and may require occasional travel for training or meetings.
• The salary for this role is competitive and will be determined based on the candidate's experience and qualifications.
• Visa sponsorship is available for qualified candidates, ensuring that we attract the best talent regardless of their current location.

If you are ready to take the next step in your career and contribute to a forward-thinking organization, we invite you to apply for the Business and COR Support Specialist position at Cortina. Join us in our mission to deliver exceptional service and drive operational excellence.