People Operations

About the role

Codes-health is on the lookout for its inaugural People Operations professional to spearhead the development and expansion of its human resources function. This position will involve creating essential people programs and processes from scratch, thereby significantly impacting the company's culture and operational effectiveness. Reporting directly to the CEO, you will play a crucial role in scaling a fast-growing team and shaping the future of the organization.

Key facts

What you'll do

• Oversee the complete employee lifecycle, ensuring a experience from onboarding to offboarding for all staff members.
• Act as a trusted advisor for employee relations, addressing sensitive workplace issues with discretion and professionalism.
• Manage all aspects of People operations, including the creation and maintenance of company policies, the Employee Handbook, and assistance with visa applications.
• Partner with the CEO to design organizational structures and strategies that support the company's growth trajectory.
• Lead recruitment efforts and build a dedicated People team as the organization continues to expand.
• Develop and implement training programs that foster employee development and engagement.
• Analyze employee feedback and metrics to drive improvements in workplace culture and employee satisfaction.
• Ensure compliance with labor laws and regulations, keeping the company informed of any changes that may impact operations.
• Facilitate performance management processes, including goal setting and performance reviews, to enhance team productivity.
• Create and manage initiatives that promote diversity, equity, and inclusion within the workplace.
• Design and implement employee recognition programs that celebrate achievements and foster a positive work environment.
• Collaborate with other departments to align HR strategies with overall business objectives.

Requirements

• A minimum of 5 to 8 years of experience in human resources, People Operations, or talent management is essential.
• Proven track record of establishing or scaling HR functions in dynamic, high-growth settings.
• In-depth understanding of HR principles and best practices is required.
• A proactive approach to building new systems and processes that improve team efficiency and effectiveness.
• Exceptional judgment and the ability to cultivate trust among employees and leadership alike.
• Strong problem-solving skills with a focus on direct and effective solutions.
• Excellent program management skills, with the ability to handle multiple projects simultaneously.
• Must be willing to work on-site in New York City five days a week to foster team collaboration and engagement.

Nice to have

• Experience with modern HR technologies and tools, particularly in the areas of payroll and employee management.
• Familiarity with data analytics in HR to inform decision-making and strategy.
• Previous experience in a startup environment, particularly in the healthcare sector.
• Knowledge of employee engagement strategies and best practices.
• A background in organizational psychology or a related field would be advantageous.

Skills & tools

• Proficiency in HR software such as Rippling, Ashby, and Lattice.
• Familiarity with modern HR systems that streamline processes and enhance employee experience.
• Strong analytical skills to interpret HR metrics and drive data-informed decisions.
• Excellent communication skills, both written and verbal, to effectively convey information across various levels of the organization.

Practical notes

• This position offers significant early-stage equity, providing a unique opportunity to share in the company's success.
• A comprehensive benefits package is included, featuring healthcare, vision, and dental insurance to support employee well-being.
• Enjoy the flexibility of unlimited paid time off, promoting a healthy work-life balance.
• Visa support will be provided for eligible candidates, ensuring a smooth transition for international hires.

Join Codes Health and be a key player in shaping the future of our organization through innovative People Operations strategies. Your expertise will be crucial in building a thriving workplace culture that attracts and retains top talent.