Growth Account Executive, Inbound New Business

About the role

Join ClickUp as a Growth Account Executive dedicated to inbound new business within the United Kingdom. In this role, you will be responsible for managing all new leads for Growth accounts in your region, converting prospects into paying customers, and helping organizations adopt ClickUp's comprehensive productivity platform. You will deliver a consultative sales experience that emphasizes building authentic customer relationships, understanding client needs, and demonstrating the value of ClickUp's all-in-one workspace. This position requires a high level of sales acumen, excellent communication skills, and a passion for technology and AI-driven solutions. As part of the team, you will collaborate closely with marketing and growth teams to optimize lead generation efforts and improve sales conversion rates, contributing to ClickUp's mission to redefine the future of work.

Key facts

What you'll do

• Manage and develop all new business leads for Growth accounts within your designated region, ensuring a steady pipeline of potential clients.
• Consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, and demo requests into paying customers.
• Master the ClickUp platform thoroughly to confidently answer customer questions about product features, integrations, and benefits, providing a seamless customer experience.
• Deliver engaging and compelling presentations and product demonstrations via online web conferencing tools, showcasing how ClickUp can solve specific organizational challenges.
• Collaborate with the Growth and Marketing teams to refine lead generation strategies, improve outreach efforts, and optimize sales funnels for higher conversion rates.
• Identify customer segments and explore new opportunities to enhance pipeline quality, including targeting specific industries or organizational sizes that benefit most from ClickUp's solutions.
• Build and nurture authentic relationships with prospects, emphasizing consultative sales techniques over aggressive tactics, and ensuring customer needs are prioritized.
• Track sales activities, maintain accurate records of interactions, and report on pipeline status regularly to management, providing insights for strategic planning.
• Stay updated on product developments, industry trends, and competitive landscape to better position ClickUp's offerings and address customer objections effectively.
• Support onboarding processes for new customers, ensuring smooth adoption and initial success with ClickUp's platform, thereby increasing customer satisfaction and retention.
• Participate in ongoing training and development initiatives, including AI fluency, to stay aligned with ClickUp's innovative, AI-native approach.
• Engage in cross-functional communication to relay customer feedback, feature requests, and market insights that can influence product development and marketing strategies.
• Maintain a high level of professionalism and integrity in all interactions, representing ClickUp's values and commitment to customer success.
• Utilize sales tools such as Salesforce, People.ai, Zoominfo, LinkedIn Sales Navigator, and Outreach to identify prospects, manage outreach, and analyze sales performance.
• Contribute to a positive team environment by sharing best practices, supporting colleagues, and participating in team meetings and initiatives.
• Be proactive in identifying new sales opportunities and developing strategies to penetrate untapped markets or customer segments.
• Ensure compliance with company policies, including data privacy and ITAR regulations, where applicable.

Requirements

• Demonstrable experience in converting net new prospects and growing or retaining SMB customer accounts within a SaaS environment.
• Proven track record of managing SaaS sales cycles from initial contact through closing, with a history of exceeding quota.
• Excellent written, verbal, and presentation skills, capable of engaging diverse audiences and explaining complex solutions clearly.
• Process-driven with strong attention to detail, ensuring accurate record-keeping and follow-up activities.
• Experience in completing and leading RFIs/RFQs, demonstrating an understanding of procurement processes.
• Ability to leverage AI and related technologies in sales activities, aligning with ClickUp's AI-native approach.
• High integrity, positive attitude, and a customer-centric mindset focused on delivering value rather than aggressive sales tactics.
• Self-motivated, proactive, and capable of working independently while collaborating effectively with team members.
• Familiarity with sales and CRM tools such as Salesforce, People.ai, Zoominfo, LinkedIn Sales Navigator, and Outreach.
• Knowledge of SaaS sales methodologies and best practices, including MEDDICC or MEDDPICC (training highly desirable).
• Experience selling project management or productivity software is a plus.
• Ability to work in a fast-paced environment, managing multiple priorities effectively.
• Exposure to customer service and technical support inquiries is advantageous.
• Willingness to learn and adapt to new technologies and sales techniques aligned with ClickUp's innovative platform.

Nice to have

• MEDDICC or MEDDPICC sales methodology training, which enhances qualification and closing strategies.
• Previous experience selling project management or productivity software solutions.
• Knowledge of ITAR regulations and compliance considerations relevant to certain customer segments.
• Experience working in high-growth SaaS companies, demonstrating agility and adaptability.
• Multilingual skills or experience working with international clients across different regions.
• Familiarity with AI-driven sales tools and the integration of AI in sales processes.

Skills & tools

• Excellent communication, presentation, and interpersonal skills.
• Strong relationship-building abilities, emphasizing trust and authenticity.
• Proficiency with CRM and sales engagement tools such as Salesforce, People.ai, Zoominfo, LinkedIn Sales Navigator, and Outreach.
• Ability to analyze sales data, generate insights, and adapt strategies accordingly.
• Tech-savvy with a passion for AI, machine learning, and innovative SaaS solutions.
• Strong organizational skills, with the ability to manage multiple prospects and tasks simultaneously.
• Problem-solving mindset, capable of addressing customer objections and providing tailored solutions.
• Collaborative team player who values feedback and continuous improvement.

Practical notes

• This role is based on-site at the London Office in the United Kingdom.
• The position is full-time, requiring on-site presence in the office environment.
• ClickUp is an AI-native company, and AI fluency is highly valued during the hiring process.
• The company offers a comprehensive benefits package and a dynamic, innovative work environment.
• Visa sponsorship is not available for this role outside of engineering and product positions.
• The company adheres to strict data privacy policies, and all candidates must comply with applicable data protection laws.
• The role involves engaging with a diverse range of clients and industries, requiring adaptability and cultural awareness.
• Candidates should be prepared to participate in ongoing training, including AI fluency and sales methodology development.
• All communication from ClickUp Talent Acquisition will originate from official @clickup.com email addresses or through the official careers portal.
• Candidates are advised to disregard any offers outside official channels and report suspicious activity.
• ClickUp is committed to equal opportunity employment, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin.

About the company

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