Product Recruiter - Contractor

About the role

The is a mission-driven hiring partner focused exclusively on technical excellence within the Playlist ecosystem. You will own the end-to-end recruitment lifecycle for critical software engineering and platform development positions, ensuring that each hire directly supports the company's vision for real-world connection. This role requires you to act as a strategic advisor to hiring managers, using market intelligence and talent analytics to shape hiring plans that are both ambitious and executable. You will be responsible for delivering a candidate experience that is authentic, transparent, and aligned with the core mission of fostering genuine human interaction through technology. A significant portion of your success will be defined by your ability to identify and engage passive, high-skill professionals who are difficult to reach through standard sourcing methods. You will leverage data not just to track activity, but to continuously refine sourcing strategies and improve the overall efficiency of the recruitment funnel. As a representative of the ClassPass brand, you will serve as a key ambassador at industry touchpoints, promoting the tech organization to top-tier talent. Finally, you will work in close collaboration with People & Culture to ensure that all hiring initiatives support the broader goals of diversity, equity, and inclusion across the entire organization.

Key facts

What you'll do

Drive full-cycle recruitment for high-impact technical roles in software engineering and platform development, managing every stage from initial requisition to final offer.

Partner with hiring managers to build detailed hiring plans, utilizing talent insights and market trends to influence strategic decision-making and priority setting.

Deliver candidate experiences that are human, honest, and aligned with the mission to create more real-world connection, ensuring every interaction reflects core brand values.

Proactively build and maintain talent pipelines specifically targeting hard-to-find, high-skill candidates operating within highly competitive technical markets.

Use recruiting data and funnel metrics to identify bottlenecks, improve process efficiency, and provide actionable insights during stakeholder conversations.

Champion inclusive hiring practices by collaborating with cross-functional teams to build diverse, high-performing teams across the Playlist ecosystem.

Represent Playlist at industry career events, meetups, and recruiting touchpoints, acting as a knowledgeable brand ambassador for the tech organization.

Collaborate cross-functionally with People & Culture to align hiring goals with company-wide priorities, ensuring all recruitment activities support strategic objectives.

Leverage a deep understanding of technical domains, including programming languages, system architecture, and modern development workflows, to effectively evaluate candidate fit.

Source and hire for complex, hard-to-fill technical roles within fast-paced, deadline-driven environments while maintaining a high standard of quality.

Utilize applicant tracking systems such as Greenhouse to manage the full pipeline, translating complex data into clear, actionable reports for leadership.

Balance aggressive hiring goals with an unwavering commitment to candidate experience, ensuring the process remains respectful and efficient for all applicants.

Demonstrate exceptional communication and stakeholder management skills to navigate competing priorities and build strong relationships with internal partners.

Show a proven passion for building diverse teams and actively work to foster equity and inclusion throughout every stage of the hiring process.

Maintain flexibility and comfort working across multiple time zones, adapting quickly to shifting business priorities and evolving team needs.

Requirements

+ years of full-cycle technical recruiting experience, with a proven track record in software or product-centric environments.

+ Working knowledge of technical concepts such as programming languages, system architecture, and modern software development workflows is essential.

+ Demonstrated success in sourcing, interviewing, and hiring for hard-to-fill roles within fast-paced, high-growth tech organizations.

+ Confidence and proficiency in using applicant tracking systems, specifically Greenhouse, to manage workflows and translate data into actionable strategies.

+ The ability to balance long-term strategic hiring goals with the immediate need to deliver an excellent candidate experience.

+ You possess exceptional communication skills, allowing you to articulate complex ideas clearly and persuasively to both technical and non-technical stakeholders.

+ You have a strong passion for building diverse teams and a proven commitment to fostering equity through thoughtful and inclusive hiring practices.

+ You are comfortable working independently across different time zones and are flexible enough to adapt to rapidly changing priorities and evolving team structures.

Practical notes

Note: Equal Opportunity Employer.

Note: United States location.

Note: About the company

ClassPass is part of a group that includes Mindbody, Booker, and EGYM. Our platform connects people with a wide range of in-person and digital fitness and wellness experiences. Members discover and book classes across studios and gyms. Instructors and venues reach new participants. Teams work on data, product, and operations to support how people move and train together.