Copy & Social Media Specialist

About the role

Claritycx is seeking a talented Copy & Social Media Specialist to join our dynamic team in Eastern Europe. In this role, you will be responsible for crafting compelling content that resonates with our audience and enhances our brand presence across various social media platforms. You will play a critical role in shaping our voice and messaging, ensuring consistency and engagement with our community. This position offers an exciting opportunity to work in a fast-paced environment while contributing to the growth and success of our company.

Key facts

What you'll do

• Develop and implement a comprehensive content strategy that aligns with Claritycx's marketing goals and objectives.
• Create engaging and persuasive copy for a variety of platforms, including social media, blogs, newsletters, and marketing materials.
• Manage and curate Claritycx's social media channels, ensuring timely and relevant posts that drive engagement and interaction.
• Collaborate with the marketing team to design and execute campaigns that promote our products and services effectively.
• Monitor social media trends and analytics to inform content creation and optimize engagement strategies.
• Engage with our online community by responding to comments, messages, and inquiries in a timely and professional manner.
• Conduct research to stay updated on industry trends, audience preferences, and competitor activities to inform content development.
• Assist in the creation of visual content by collaborating with graphic designers and videographers to enhance written materials.
• Develop and maintain a content calendar to ensure a consistent flow of content across all platforms.
• Analyze the performance of social media campaigns and content, providing insights and recommendations for improvement.
• Support the team in various marketing initiatives, including events, promotions, and collaborations with influencers.
• Contribute to the overall brand strategy by ensuring all content reflects Claritycx's values and mission.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• A minimum of 3 years of experience in copywriting, social media management, or a similar role.
• Proven track record of creating engaging content that drives audience engagement and brand loyalty.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent writing, editing, and proofreading skills with a keen eye for detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with analytics tools to measure content performance and engagement metrics.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Proficiency in using content management systems and social media scheduling tools.

Nice to have

• Experience in the tech or customer experience industry is a plus.
• Knowledge of SEO best practices and how they apply to content creation.
• Familiarity with graphic design tools such as Adobe Creative Suite or Canva.
• Previous experience in influencer marketing or partnership collaborations.
• Fluency in additional languages is an advantage.

Skills & tools

• Strong writing and communication skills.
• Proficient in social media management tools (e.g., Hootsuite, Buffer).
• Familiar with analytics platforms (e.g., Google Analytics, Facebook Insights).
• Experience with content management systems (e.g., WordPress).
• Basic graphic design skills are a plus.

Practical notes

• This position is based in Eastern Europe, and candidates must be eligible to work in the region.
• Salary is competitive and commensurate with experience.
• Claritycx is an equal opportunity employer and welcomes applicants from diverse backgrounds.
• Interested candidates can apply through our careers page at [Claritycx Careers](https://claritycx.bamboohr.com/careers/419).
• The ideal candidate should be prepared to provide a portfolio of writing samples and examples of social media campaigns they have managed.

Join Claritycx and be part of a team that values creativity, innovation, and collaboration. We look forward to seeing how you can contribute to our mission of enhancing customer experiences through impactful communication and social media engagement.