Deployment Strategist

About the role

Join Global Services as a technical expert, guiding customers from initial problem discovery through solution implementation and independent operation. This role focuses on delivering tangible value by applying blockchain investigation, data analytics, and domain knowledge to real-world challenges. You will be a key technical advisor, ensuring Chainalysis products become integral to customer operations.

Key facts

What you'll do

• Manage customer engagements from beginning to end, including discovery, investigation, solution design, deployment, and ongoing value delivery.
• Conduct blockchain investigations using the Chainalysis platform, applying tracing, open-source intelligence, and analytical methods to customer issues.
• Collaborate directly with customers to understand their investigative, intelligence, compliance, or operational goals and translate them into practical solutions.
• Create and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products.
• Empower customers to use solutions independently by building their capabilities and integrating Chainalysis into their operations.
• Serve as the primary technical and domain advisor for your customers, building trust through hands-on expertise.
• Provide live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical groups.
• Support pre-sales technical discussions for complex and strategic deals, helping potential customers understand possibilities and implementation paths.
• Work closely with Product, Engineering, Global Intel, and Sales to influence product development based on field insights.
• Cultivate and share domain expertise, investigative methods, and best practices to enhance the Global Services team's overall capability.

Requirements

• Experience conducting or directly supporting cryptocurrency investigations, blockchain intelligence, or financial crime analysis in an operational setting.
• Deep understanding of blockchain ecosystems (Bitcoin, Ethereum, stablecoins, DeFi) and how on-chain data is used in investigations, compliance, or intelligence.
• Proven track record of delivering customer-facing technical solutions, such as investigative outputs, data products, or analytical workflows, in complex environments.
• Direct experience working with customers in law enforcement, national security, intelligence, compliance, financial crime, or security.
• Ability to derive insights from large or complex datasets and present findings to diverse audiences, from analysts to executives.
• Demonstrated success in fast-paced, ambiguous settings requiring ownership, adaptability, and sound judgment.
• Proficiency in Python and SQL for data analysis, transformation, and solution development.
• Experience creating notebooks, dashboards, and analytical workflows.
• Solid grasp of data modeling, querying, and working with large datasets.
• Capability to quickly master Chainalysis data structures, schemas, and products.
• Substantial knowledge in at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector risk.
• Understanding of customer workflows, regulatory environments, and success metrics within your domain.
• Ability to apply domain knowledge to shape investigation approaches, solution design, and customer advice.
• Proven ability to build trusted, long-term customer relationships through technical and domain credibility.
• Excellent communication skills, able to explain complex investigative and data concepts to non-technical stakeholders.
• Comfortable leading customer sessions, workshops, training, and technical working groups.
• Experience enabling and upskilling customer teams, focusing on capability building rather than just delivering outputs.

Nice to have

• Direct experience with Chainalysis products.
• Background in law enforcement, intelligence, or military investigations.
• Experience providing expert evidence or supporting legal proceedings.
• Familiarity with compliance frameworks (BSA/AML, sanctions screening, MiCA, Travel Rule).
• Experience with data engineering tools and platforms (e.g., Databricks, Snowflake, cloud-based analytics).
• Published research, intelligence products, or thought leadership in blockchain analytics or financial crime.

Skills & tools

• Python
• SQL
• Chainalysis Reactor
• Chainalysis KYT
• Chainalysis Data Solutions

Practical notes

a remote position. Chainalysis values diversity and encourages applicants from all backgrounds. If you require accommodations during the interview process due to a disability, please inform the company. AI fluency is a core expectation, with tools and space provided for employees to develop these capabilities and innovate workflows.