Operations Manager - Greenfield

About the role

In this pivotal leadership position, you will oversee the daily operations of our vehicle reconditioning center located in Greenfield. Your primary responsibility will be to lead a sizable team, ensuring that each vehicle meets our stringent mechanical and aesthetic standards prior to delivery to our customers. This role is essential in maintaining the high quality that Carvana is known for, while also fostering a positive and productive work environment.

Key facts

What you'll do

• Oversee and coordinate daily operations within the vehicle reconditioning facility to ensure smooth workflows.
• Lead, mentor, and train a diverse team comprising at least five leads and up to 70 frontline associates, fostering professional growth and teamwork.
• Implement strategic objectives while achieving production, quality, and cost efficiency targets.
• Manage the recruitment, onboarding, and ongoing development of new staff members to build a strong team.
• Monitor production capacity, ensuring that all operational lines function optimally and meet demand.
• Enforce safety regulations, loss prevention strategies, and adherence to company policies to maintain a secure work environment.
• Spearhead continuous improvement initiatives, identifying and resolving operational challenges to enhance efficiency.
• Analyze performance metrics and provide constructive feedback to team members to drive improvement and achieve results.
• Collaborate with other departments to align operational goals with overall company objectives.
• Maintain a high level of communication with upper management regarding operational performance and team dynamics.
• Ensure compliance with all regulatory requirements and industry standards in the reconditioning process.

Requirements

• A minimum of five years of management experience in the automotive sector or within a lean manufacturing environment is essential.
• Familiarity with lean manufacturing principles and methodologies is required to optimize processes.
• Demonstrated success in team development and achieving project objectives is crucial.
• Candidates must be at least 18 years of age.
• A valid, unrestricted driver's license with a clean driving record for the past three years is mandatory.
• Strong computer skills are necessary for data management and reporting.
• Effective communication skills in English are required for interaction with team members and management.
• Flexibility to work weekends and overtime as needed to meet operational demands.
• Physical capability to walk up to three miles daily, stand for extended periods, and lift up to 40 pounds.
• Willingness to work in varying environmental conditions, including exposure to different temperatures, noise levels, and potential fumes.

Nice to have

• Experience in a high-volume automotive reconditioning environment would be advantageous.
• Certification in lean manufacturing or Six Sigma methodologies is a plus.
• Previous experience with performance management systems and tools is beneficial.

Skills & tools

• Proficient in lean manufacturing techniques to streamline operations and reduce waste.
• Strong abilities in performance management and team development to foster a high-performing workforce.
• Expertise in production planning and capacity management to ensure operational efficiency.
• Competence in data analysis and decision-making to drive operational improvements and strategic initiatives.

Practical notes

• Please note that this position does not provide visa sponsorship.
• Employment will be contingent upon the successful completion of a background check.
• The use of personal protective equipment is mandatory while on-site.
• Carvana is committed to being an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

Join us at Carvana, where you can make a significant impact in a dynamic and innovative environment. If you are a driven leader with a passion for excellence in operations and team development, we encourage you to apply for the Operations Manager position in Greenfield, IN. Your leadership could help shape the future of automotive reconditioning and customer satisfaction at Carvana.

About the company

An American online car retailer operates from Tempe, Arizona. Carvana appeared on the 2021 Fortune 500 list. Entry into that list happened early in the company timeline. Focus centers on vehicle sales through digital platforms and home delivery. Team members support customer buying, financing, and vehicle delivery. Workplace culture emphasizes data driven decisions. Opportunities exist for people interested in tech influenced car buying. Company size grew fast while serving buyers across multiple US markets.