Automotive Detailer

About the role

Carvana is seeking entry-level Automotive Detailers to join its rapidly expanding team, representing a chance to build a career within one of the fastest-growing used automotive retailers in U.S. history. In this role, you will take ownership of the end-to-end vehicle reconditioning process, ensuring every car meets the high standards expected by customers before they drive away. You are responsible for meticulously washing, cleaning, and buffing vehicles to protect their value and enhance their appeal. This position requires a strong commitment to safety and quality, as you will use state-of-the-art tools and equipment in a high-tech environment. You will play a direct role in delivering an exceptional customer experience by preparing vehicles that spark immediate interest. The role demands a reliable individual who can work efficiently within a fast-paced production setting. If you take this position, you will be an integral part of the team that ensures the company maintains its reputation for selling cars it would proudly offer to its own family.

Key facts

What you'll do

• Operate a diverse range of specialized equipment to thoroughly clean and protect vehicle surfaces.
• Execute a systematic inspection of each vehicle to identify and document any pre-existing damage or imperfections.
• Perform high-standard washing and rinsing procedures to remove contaminants and preserve the integrity of the vehicle's finish.
• Conduct detailed interior cleaning, focusing on dashboards, consoles, glass, and upholstery to ensure a pristine cabin environment.
• Apply expert-level buffing and polishing techniques to restore the exterior paint and eliminate minor surface blemishes.
• Maintain strict adherence to health and safety protocols to ensure a secure working environment for yourself and your team.
• Utilize advanced technology and digital tools within the Inspection Center to accurately log and track vehicle conditions.
• Collaborate seamlessly with other departments to move vehicles efficiently through the inspection and detailing workflow.
• Demonstrate a proactive approach to identifying potential issues and escalating them to leadership for further review.
• Continuously refine your personal workflow to maximize efficiency and throughput without compromising on quality.
• Support the overall mission of the company by contributing to a seamless customer journey from vehicle intake to final delivery.
• Uphold the company's core values of integrity and excellence in every interaction with the vehicle and the team.
• Adapt to shifting priorities and production demands while maintaining a positive and professional demeanor.
• Serve as a brand ambassador, representing Carvana's commitment to quality in every detail of your work.

Requirements

• Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check.
• Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently.
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold).
• Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Willingness to work mandatory overtime based on business needs to ensure customer commitments are met.
• Capability to stand or walk for extended periods while performing detailed vehicle inspections and cleaning.
• Reliable transportation to and from the Trenton, OH location is required for this role.
• A demonstrated ability to follow complex instructions accurately and consistently in a production setting.
• Commitment to maintaining a clean and organized workspace to ensure safety and efficiency.
• Must pass a background check as required by company policy for all new hires.

Nice to have

• Previous experience in automotive detailing or a related trade is preferred but not required.
• Familiarity with automotive tools and safety equipment is a plus for success in this role.

Practical notes

• Shift schedules may vary, including nights, weekends, and holidays, to support business operations.
• Mandatory overtime may be required during peak production periods to meet customer demand.
• This role is based in Trenton, Ohio, and is part of a team-oriented environment within a high-tech facility.