eCommerce Account Strategist

About the role

As an , you will play a pivotal role in driving the success of our clients' online retail strategies. You will be responsible for developing and executing tailored eCommerce plans that align with our clients' business objectives. This position requires a blend of analytical skills, creativity, and a deep understanding of the digital marketplace. You will collaborate with cross-functional teams to ensure that our clients achieve their sales targets and enhance their online presence.

Key facts

What you'll do

• Develop comprehensive eCommerce strategies for a diverse portfolio of clients, ensuring alignment with their business goals and objectives.
• Analyze market trends, consumer behavior, and competitive landscapes to identify opportunities for growth and optimization.
• Collaborate with clients to set measurable KPIs and performance metrics, regularly tracking progress and adjusting strategies as needed.
• Create and manage digital marketing campaigns across various channels, including social media, email, and paid advertising, to drive traffic and conversions.
• Work closely with the creative team to develop engaging content that resonates with target audiences and enhances brand visibility.
• Conduct regular performance reviews and provide actionable insights and recommendations to clients based on data analysis.
• Build and maintain strong relationships with clients, serving as their primary point of contact and trusted advisor in eCommerce matters.
• Stay updated on the latest eCommerce trends, tools, and technologies to ensure that clients are leveraging the best practices in the industry.
• Train and mentor junior team members, sharing knowledge and best practices to foster a collaborative and high-performing team environment.
• Manage budgets for client accounts, ensuring that resources are allocated effectively to maximize ROI.
• Coordinate with logistics and supply chain teams to ensure that product availability aligns with marketing efforts and customer demand.
• Prepare detailed reports and presentations for clients, summarizing performance, insights, and strategic recommendations.

Requirements

• A minimum of 3 years of experience in eCommerce account management or a related field.
• Proven track record of developing and executing successful eCommerce strategies that drive sales growth.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly and effectively.
• Experience with digital marketing tools and platforms, including Google Analytics, Shopify, and social media advertising.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
• Familiarity with SEO, SEM, and content marketing strategies is a plus.
• A degree in Marketing, Business, or a related field is preferred but not mandatory.

Nice to have

• Experience with eCommerce platforms such as Magento, WooCommerce, or BigCommerce.
• Knowledge of UX/UI principles and how they impact eCommerce performance.
• Previous experience in a client-facing role, particularly in a consulting or agency environment.
• Familiarity with CRM systems and email marketing tools.
• Understanding of international eCommerce practices and regulations.

Skills & tools

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.
• Strong understanding of data analysis tools and techniques.
• Familiarity with project management software such as Asana, Trello, or Monday.com.
• Experience with A/B testing and conversion rate optimization strategies.
• Knowledge of HTML/CSS is a plus but not required.

Practical notes

• The position is fully remote, allowing for flexibility in your work environment.
• Salary details are competitive and commensurate with experience.
• Byassociationonly is committed to diversity and inclusion in the workplace and encourages applicants from all backgrounds to apply.
• Visa sponsorship may be available for the right candidate, depending on qualifications and experience.

If you are passionate about eCommerce and have a proven ability to drive results, we invite you to apply for the eCommerce Account Strategist position at Byassociationonly. Join us in helping our clients succeed in the ever-evolving digital marketplace!