Senior UX Designer

About the role

BLP Digital is redefining ERP automation with agentic AI. As an ETH Zurich and HSG spin-off headquartered in Zurich, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. We are one of Switzerland's fastest-growing SaaS scaleups, with success stemming from deep expertise in technology and business processes, delivering a product with outstanding product-market fit and a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor and are expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today.

What you'll do

You will own the end-to-end design process for assigned product areas, moving from problem framing through validated solution delivery in complex, data-heavy enterprise contexts. You will plan and facilitate discovery, ideation, prioritization, and design critique workshops with cross-functional teams and enterprise customers to ensure ideas are pressure-tested before they reach implementation. You will translate intricate finance, procurement, logistics, and sales workflows into interfaces that feel clear, learnable, and reliable even under high-stakes decision making. You will drive design decisions to closure and document the rationale so teams can move forward without needing to re-litigate choices later. You will partner directly with Stream-Aligned Teams, embedding platform thinking into their product-specific work while maintaining a consistent experience across the BLP Digital platform. You will run lightweight user research with enterprise users and convert findings into concrete product direction that shapes roadmaps and feature adoption. You will advocate for UX quality across the organization, influencing stakeholders outside of product to uphold standards and best practices in every release.

Key facts

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Location: UK

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Engagement: Full-time

Requirements

• 4+ years of UX design experience, ideally in a SaaS or software product company.
• A portfolio demonstrating work on complex software (enterprise tools, dashboards, workflow or data-intensive applications), not primarily marketing websites.
• Proven experience planning and facilitating workshops with cross-functional groups.
• Ability to evaluate ideas critically and make well-reasoned design decisions under ambiguity.
• Strong interaction and information design skills, with fluency in Figma.
• Hands-on experience with user research and usability testing methods.
• Excellent communication skills in English, and confidence presenting and defending work to senior stakeholders.

Nice to have

• Familiarity with ERP systems, finance, or supply chain processes.
• Experience designing for AI or agentic products, including patterns for trust, transparency, and human oversight.
• Experience contributing to or maintaining a design system.
• Comfort reading front-end code or prototyping in HTML/CSS.
• German language skills.

What you'll do (expanded)

• Own the end-to-end design process for assigned product areas, from problem framing through validated solution, ensuring each phase is grounded in research and evidence.
• Plan and facilitate workshops (discovery, ideation, prioritization, design critique) with cross-functional and customer groups to align stakeholders and surface constraints early.
• Evaluate and challenge product ideas early, using research, prototypes, and usability testing rather than opinion, to reduce risk before development.
• Translate complex enterprise workflows into interfaces that feel clear and learnable, balancing depth of functionality with ease of use.
• Drive design decisions to closure and document the reasoning so teams can move without re-litigating choices, enabling efficient execution at scale.
• Own and evolve the design system together with engineers in the Frontend Platform Team, ensuring consistency, accessibility, and maintainability across the platform.
• Partner with Stream-Aligned Teams on their product areas, bringing platform thinking into feature-level work and safeguarding coherent user experiences.
• Run lightweight user research with enterprise customers and turn findings into concrete product direction, influencing roadmap priorities and feature adoption.
• Advocate for UX quality across the organization, including with stakeholders outside of product, to embed best practices and standards in every release.

Why you'll love working here

• A high-ownership design role in a fast-growing ETH/HSG spin-off shaping the future of enterprise process automation.
• Real influence on a platform used across 550+ enterprise customers, processing 21M+ exceptions daily.
• A collaborative, international team with a strong engineering culture.
• Your choice of fully remote or a hybrid setup with an office near Zurich HB.
• Competitive salary and benefits package.
• Opportunities for professional growth and continuous learning.

This role is available on-site in Zurich, London, Barcelona or remotely within Europe.