Internship Business

About the role

You will take direct ownership of supporting live ERP automation projects for enterprise clients from initial requirements analysis through successful go-live and optimization. You will work at the intersection of business processes, technology, and AI, engaging directly with real-world implementation challenges. This role requires you to be proactive in identifying automation opportunities and taking responsibility for meaningful work that drives tangible business results. You will collaborate closely with engineering and product teams to resolve technical and process-related questions as they arise in production environments. This internship provides a steep learning curve where your curiosity and initiative will determine the depth of your impact on customer outcomes. You will see the real business impact of your contributions through completed projects and positive customer feedback. If you are excited about technology and business, this position will accelerate your understanding of how enterprise software is deployed at scale.

Key facts

What you'll do

Support ERP automation projects from requirements analysis to go-live and ongoing optimization efforts.

Help analyse customer business processes and identify automation opportunities using structured approaches and process mapping techniques.

Assist in designing and configuring tailored solutions that align precisely with customer workflows and operational requirements.

Collaborate with engineering and product teams to resolve technical and process questions that emerge during implementation.

Prepare documentation, implementation materials, and customer insights that capture lessons learned and best practices.

Support customer communication and help ensure smooth project execution by coordinating with internal stakeholders.

Collect customer feedback systematically and help translate it into actionable product and process improvements.

Work closely with sales and implementation teams to understand end-to-end customer journeys and touchpoint experiences.

Conduct hands-on configuration and testing activities within the automation platform to validate solution performance.

Assist in developing training materials and guides to support customer adoption and internal knowledge transfer.

Participate in project status updates and contribute data-driven insights during team discussions and planning sessions.

Support the identification of scope changes and risks while helping to maintain clear documentation of decisions and assumptions.

Engage in backlog refinement and prioritization activities to support the implementation team's delivery objectives.

Contribute to the continuous improvement of internal methodologies and play a role in standardizing successful implementation patterns.

Requirements

You are currently enrolled as an undergraduate or graduate student in Business, Economics, Finance, Engineering, Computer Science, Information Systems or a related field.

You possess strong analytical and problem-solving skills that enable you to break down complex business challenges into structured solutions.

You demonstrate a genuine interest in technology, AI, SaaS, or enterprise software and actively seek to understand emerging trends.

You have excellent communication skills and thrive in collaborative environments where cross-functional teamwork is essential.

You are fluent in both English and German, allowing you to communicate effectively with diverse stakeholders.

You show ownership and initiative by taking responsibility for tasks and seeing them through to completion without constant supervision.

You maintain a structured approach to thinking and problem-solving, applying logical frameworks to evaluate options and make decisions.

You remain comfortable and effective when working in situations with ambiguity or incomplete information.

You care deeply about customer awareness and focus on solving real business problems rather than merely completing assigned tasks.

You are willing to learn fast in a high-performance environment where responsibilities expand quickly based on demonstrated capability.

Practical notes

This is an internship position requiring full-time commitment with flexibility for part-time arrangements by prior arrangement.

The minimum internship duration is 3 to 6 months, providing sufficient time to deliver meaningful results and grow into the role.

The position is based in Zurich and requires onsite presence at the company location.

Travel to client sites across Switzerland and potentially internationally may be required depending on project needs.

Visa support may be considered for eligible candidates who meet the necessary criteria and requirements.

Applications should be submitted with attention to the duration and timing to align with project planning cycles.