Stablecoin Operations Manager

About the role

Bitso is actively seeking an experienced operations professional to take ownership of the complete lifecycle management for stablecoin products deployed on our platform. The successful candidate will be responsible for safeguarding the liquidity and operational integrity of our digital asset offerings around the clock. This role requires a proactive individual who will ensure that all stablecoin services remain functional, reliable, and aligned with our cross-border payment infrastructure objectives. You will own the coordination between technical, compliance, and treasury functions to maintain seamless asset availability. The hire will directly manage the resolution of complex operational workflows that impact user experience and regulatory adherence. This position involves constant analysis of on-chain movements to prevent disruptions and optimize capital efficiency. You will serve as the primary point of contact for stabilizing processes related to digital asset settlements and distribution. Ultimately, this role is critical to maintaining the trust and confidence of our user base through meticulous oversight of stablecoin mechanics.

Key facts

What you'll do

• Continuously monitor stablecoin liquidity levels to guarantee immediate availability for high-volume user transactions and market volatility.
• Partner with engineering and product teams to coordinate the technical integration of new stablecoin assets and the optimization of existing ones.
• Supervise daily operational workflows associated with on-chain movements, ensuring timely and accurate settlement processes.
• Curate and maintain comprehensive documentation packages to support regulatory reporting requirements and internal compliance audits.
• Investigate and troubleshoot technical issues that impede stablecoin deposits, withdrawals, or reconciliation in real time.
• Analyze historical transaction data to forecast liquidity needs and identify patterns that could affect asset availability.
• Liaise with external partners and internal stakeholders to resolve discrepancies in stablecoin balances and transaction records.
• Implement procedural enhancements that streamline stablecoin operations and reduce manual intervention risks.
• Validate the accuracy of on-chain movements against internal records to ensure financial consistency and transparency.
• Support the development of standard operating procedures that align with evolving regulatory landscapes for digital assets.

Requirements

• Bring professional experience in operations, treasury, or a related financial role within the crypto or fintech industry to demonstrate practical competence.
• Show a deep understanding of stablecoin mechanics, including minting, burning, and peg maintenance across various blockchain networks.
• Exhibit the ability to manage complex operational workflows in a fast-paced, high-stakes financial environment without losing attention to detail.
• Prove strong analytical skills for monitoring liquidity metrics, transaction data, and on-chain activity to drive informed decision-making.
• Demonstrate proficiency in English and Spanish to communicate effectively with internal teams and external partners.
• Have hands-on experience with blockchain explorers and on-chain monitoring tools to verify transactions and resolve issues.
• Display familiarity with treasury management systems and the controls necessary to safeguard digital assets.
• Be skilled in the use of data analysis software to interpret performance metrics and operational trends accurately.
• Possess knowledge of stablecoin protocols and decentralized finance infrastructure to understand underlying technical dependencies.
• Maintain a strong commitment to compliance and regulatory standards within the financial services sector.
• Show resilience and adaptability when managing multiple priorities under tight deadlines.
• Uphold the highest standards of confidentiality and security when handling sensitive financial information.

Practical notes

• Bitso operates as a global entity with specific regional licensing requirements that must be respected by all team members.
• Applicants must be legally authorized to work in México and provide documentation verifying this eligibility during the hiring process.
• Please review the legal disclosure on the Bitso website regarding jurisdictional eligibility before submitting your application to ensure full compliance.
• The role is based in México and requires the incumbent to be available during standard business hours as determined by local regulations and team coordination needs.
• Travel requirements are not applicable for this position, as the role is designed to be performed remotely or from the designated office location without mandatory international relocation.
• No visa sponsorship is provided or discussed in the source materials, and candidates must already possess the necessary work authorization.
• The engagement is classified as Full-time, and candidates should expect a standard weekly commitment as defined by Mexican labor laws and internal Bitso policies.
• The hiring process may involve assessments of technical knowledge related to blockchain infrastructure and stablecoin operations to validate candidate expertise.
• Interested applicants are encouraged to complete all required documentation promptly to avoid delays in the review process.
• Final selection for this role will be based on a combination of technical proficiency, operational experience, and alignment with Bitso's professional standards.