QA Manager

About the role

Bamboohr is seeking a QA Manager to join their growing team in Pomona, California. This is a full-time position focused on quality assurance within the organization and its daily operations. The role involves overseeing quality processes, managing compliance activities, and ensuring adherence to established industry standards. The QA Manager will play a key part in maintaining the integrity of Bamboohr's operations, products, and overall quality culture across the company. As a QA Manager at Bamboohr, you will be instrumental in shaping quality strategies that align with business objectives and regulatory expectations.

Key facts

What you'll do

• Lead quality assurance activities across daily operations and production workflows consistently
• Develop and maintain quality management systems aligned with current industry standards
• Oversee inspection procedures to verify product and process compliance standards thoroughly
• Coordinate with cross-functional teams to address quality-related issues and operational concerns
• Review all documentation and records to ensure accuracy, completeness, and consistency
• Investigate quality deviations and implement appropriate corrective actions as needed promptly
• Train staff members on quality policies, procedures, and industry best practices
• Monitor supplier quality and evaluate incoming materials for conformance and standards
• Conduct internal audits regularly to identify areas for quality improvement and growth
• Prepare and present quality reports to leadership and relevant stakeholders regularly
• Support and drive continuous improvement initiatives within the quality department consistently
• Ensure full adherence to regulatory requirements and company quality standards always
• Collaborate with engineering and production teams to implement quality control measures
• Oversee the training and certification of quality personnel across all shifts
• Manage quality-related budgets and allocate resources for improvement projects effectively and efficiently

Requirements

• A proven track record in quality assurance or quality management roles within the industry
• A strong understanding of quality management systems and their core principles and best practices
• The ability to lead and develop a quality-focused team effectively and with confidence
• Experience managing documentation systems and leading formal audit processes regularly and with precision
• Working knowledge of regulatory standards applicable to the pharmaceutical industry and compliance requirements
• Excellent problem-solving abilities and strong analytical skills for quality work and continuous improvement
• Strong written and verbal communication abilities for effective cross-functional collaboration and teamwork
• Demonstrated ability to manage multiple priorities and projects at once with minimal supervision
• Familiarity with good manufacturing practices and quality assurance regulatory frameworks and guidelines
• Experience working with quality information systems and data-driven decision-making processes

Nice to have

• Relevant prior experience with veterinary or pharmaceutical quality management systems and processes
• Comprehensive familiarity with relevant quality management software tools and digital platforms
• Background in continuous improvement methodologies and lean six sigma practices and techniques
• Previous leadership experience in a QA or QC department setting and environment
• Knowledge of statistical process control and quality data analysis methods and tools
• Exposure to supplier qualification and vendor audit processes in quality settings
• Understanding of laboratory information management systems and quality data reporting and analysis

Skills & tools

• Quality management system administration and active oversight of quality systems and processes
• Audit planning and execution for both internal and external reviews and assessments
• Documentation and records management practices and standard operating procedures on a daily basis
• Regulatory compliance knowledge and practical application in various quality contexts and environments
• Team leadership and staff development capabilities and direct hands-on experience in management
• Root cause analysis and corrective action implementation skills with a focus on prevention
• Effective incident management and complaint handling procedures within quality management systems
• Formal change control management and deviation investigation within quality operations

Practical notes

• This position is based in Pomona, California and requires regular on-site presence at the company office
• The role reports directly to senior leadership within the quality organization and management team
• Full-time employment with standard business hours is expected of all candidates applying for this position
• Candidates should be prepared to manage a dedicated team of quality professionals and support staff
• The position may involve occasional travel to other Bamboohr facilities or vendor sites
• Benefits and compensation details are available upon request and will be discussed during the interview process