Senior Sales Operations Analyst

About the role

We are seeking a Senior Sales Operations Analyst to join our team at BILL. This position will focus on enhancing our sales processes and analytics to drive efficiency and performance. The ideal candidate will bring a strong analytical mindset and a passion for optimizing sales operations. You will be responsible for dissecting complex sales data to uncover trends that directly influence strategic decisions. This role requires a proactive approach to identifying bottlenecks within the sales cycle and proposing data-backed solutions. You will act as a liaison between the sales team and the operations department to ensure alignment on key performance indicators. The successful candidate will thrive in a fast-paced environment where insights translate into actionable plans. Your work will ultimately contribute to the scalability and profitability of our sales initiatives.

Key facts

What you'll do

• Investigate and interpret intricate sales datasets to construct comprehensive reports that guide executive leadership.
• Partner with sales and finance departments to redesign workflows, aiming to eliminate redundancies and boost throughput.
• Architect and sustain dynamic sales performance dashboards that provide real-time visibility into team metrics.
• Deploy and configure sales automation technologies to minimize manual effort and accelerate deal progression.
• Synthesize analytical findings into clear narratives to support the development of revenue expansion strategies.
• Monitor the efficacy of existing sales procedures and recommend modifications based on empirical evidence.
• Coordinate with IT and operations to integrate new software solutions that enhance the sales productivity stack.
• Establish data quality controls to ensure the integrity and reliability of the information used for forecasting.
• Evaluate the return on investment for sales enablement tools and platforms.
• Forecast resource needs by analyzing historical performance trends and market expansion plans.
• Lead cross-functional initiatives to standardize reporting frameworks across the organization.
• Provide ad-hoc analysis to support negotiations and contract discussions with key clients.

Requirements

• Must possess a minimum of 5 years of hands-on experience in sales operations or a closely related analytical role.
• Hold a Bachelor's degree in Business, Finance, or a related discipline from an accredited institution.
• Demonstrate advanced proficiency in data analysis tools and CRM software, with a specific focus on Salesforce.
• Exhibit strong analytical skills capable of interpreting complex data sets to derive actionable business insights.
• Prove excellent communication and collaboration skills to effectively interact with stakeholders at all organizational levels.
• Show a documented history of managing multiple priorities in a deadline-driven environment.
• Display a commitment to maintaining data accuracy and process discipline in all deliverables.
• Be legally authorized to work in the United States without sponsorship requirements for this position.

Nice to have

• Direct experience with sales forecasting models and comprehensive pipeline management techniques.
• Hands-on familiarity with business intelligence and visualization tools such as Tableau or Power BI.
• Prior working knowledge of the financial services or technology sectors, specifically within cloud-based platforms.
• Experience in a billing or payment processing environment, understanding of transaction flows and revenue recognition.
• Background in supporting B2B SaaS sales cycles and the associated metrics that define success.

Practical notes

• This position is open to candidates authorized to work in the United States.
• Benefits include competitive salary, health insurance, and opportunities for professional development.
• Interested applicants should submit their resumes by [insert application deadline].

The role of the Senior Sales Operations Analyst is critical in bridging the gap between raw data and strategic sales execution. You will be expected to utilize Salesforce as the primary system of record for all sales metrics. Your ability to manipulate Excel and data visualization tools will determine the clarity of the insights you deliver. CRM and sales analytics software will be your daily toolkit for tracking performance against quotas. Strong presentation skills are essential for conveying findings to both technical and non-technical audiences. This position operates within the standard full-time framework to support the continuous needs of the sales organization. The successful candidate will join a team dedicated to leveraging technology to streamline financial tasks for small businesses. The company provides a cloud-based system that integrates directly with online banking, offering single sign-on access through a white-labeled platform called Bill.com Connect. This ecosystem allows financial institutions to deliver seamless payment automation to their clients. The environment is centered on innovation in automated software designed specifically for United States small businesses. By applying for this role, you acknowledge that the hiring team reviews applications on a rolling basis until the application deadline specified in the practical notes section. Ensure your application highlights your quantitative background and your impact on previous sales operations functions. The company's focus on payments automation means your analytical work will directly influence how partners and customers interact with financial workflows. This is an opportunity to shape the operational backbone of a growing fintech ecosystem.