People Operations Coordinator

About the role

As a , you will play a vital role in enhancing our organizational culture and supporting our team members throughout their employment journey. Your primary focus will be on optimizing HR processes, ensuring compliance with employment regulations, and fostering a positive work environment. This position is ideal for someone who is passionate about people management and is eager to contribute to the growth of our apprenticeship programs.

Key facts

What you'll do

• Collaborate with the HR team to develop and implement effective onboarding processes for new hires, ensuring a smooth transition into the company.
• Manage employee records and maintain accurate databases, ensuring all information is up-to-date and compliant with data protection regulations.
• Assist in the recruitment process by posting job advertisements, screening applications, and coordinating interviews with hiring managers.
• Support the development and execution of employee training programs to enhance skills and foster career growth within the organization.
• Act as a point of contact for employee inquiries regarding policies, benefits, and other HR-related matters, providing timely and accurate information.
• Coordinate performance appraisal processes, ensuring that feedback is collected and communicated effectively between employees and management.
• Help organize employee engagement initiatives, such as team-building activities and wellness programs, to promote a positive workplace culture.
• Conduct exit interviews and analyze feedback to identify trends and areas for improvement within the organization.
• Stay informed about changes in employment legislation and best practices in HR management, ensuring that the company remains compliant and competitive.
• Prepare reports and presentations for management on HR metrics, such as turnover rates and employee satisfaction, to inform strategic decision-making.
• Participate in the continuous improvement of HR processes and systems, identifying opportunities for increased efficiency and effectiveness.
• Collaborate with cross-functional teams to support various projects and initiatives that align with the company's strategic goals.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 2 years of experience in an HR or people operations role, preferably within an apprenticeship or educational setting.
• Strong understanding of employment law and HR best practices.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with employees at all levels.
• Proficient in using HR software and tools, with a strong aptitude for data management and analysis.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Nice to have

• Experience with recruitment platforms and applicant tracking systems.
• Familiarity with employee engagement tools and methodologies.
• Knowledge of training and development best practices.
• Certification in HR management (e.g., CIPD, SHRM) is a plus.
• Experience working in a remote or hybrid work environment.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.
• Strong analytical skills for interpreting HR metrics and data.
• Excellent interpersonal skills with a focus on building relationships.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Practical notes

• This position is based in Darlington, Durham, and may require occasional travel for training or recruitment events.
• The salary is competitive and will be determined based on your experience and qualifications.
• Candidates requiring visa sponsorship should highlight their eligibility in their application.
• Interested applicants can apply through the following link: [Balticapprenticeships Careers](https://balticapprenticeships.bamboohr.com/careers/168).

Join Balticapprenticeships as a People Operations Coordinator and contribute to shaping the future of our apprenticeship programs while fostering a supportive and engaging workplace for all employees. Your expertise and dedication will help us attract, retain, and develop top talent, ensuring our continued success in the education sector.