VP, Account Director

About the role

You will lead key client account(s) at a global pharmaceutical agency by providing strategic, innovative, and actionable leadership that shapes the direction of critical initiatives. You will establish and nurture senior-level client relationships, ensuring trust, alignment, and long-term partnership. You will own the end-to-end success of assigned brands, balancing client satisfaction with commercial effectiveness and profitability. You will translate complex market dynamics into clear strategies that advance client objectives and reinforce Avalere Health's reputation. You will actively contribute to new business pursuits, shaping compelling narratives that showcase our integrated capabilities. You will mentor and elevate the performance of account teams, fostering a culture of excellence and continuous improvement. You will leverage data, evidence, and insights to drive decisions that enhance value realization for clients. You will embody Avalere Health's values in every interaction, demonstrating authenticity, integrity, and collaboration.

Key facts

What you'll do

Conduct comprehensive account planning to uncover client priorities, market opportunities, and actionable growth strategies.

Develop and own integrated brand strategies that align therapeutic goals with commercial and access objectives.

Lead cross-functional workstreams, coordinating consulting, medical, and digital capabilities to deliver seamless solutions.

Translate scientific and market evidence into clear, persuasive narratives for senior stakeholders and decision-makers.

Build and maintain C-suite level relationships, positioning Avalere Health as a trusted advisor and strategic partner.

Own end-to-end project delivery, ensuring quality, timelines, and profitability for all assigned accounts and initiatives.

Identify and scope new business opportunities, crafting proposals that reflect deep client understanding and sector expertise.

Champion client retention and expansion, driving renewals, growth programs, and value-based engagements.

Leverage analytics and outcomes data to measure impact, refine tactics, and demonstrate tangible client value.

Collaborate with product and innovation teams to shape future capabilities that address evolving client and market needs.

Champion diversity, equity, and inclusion within the team and client engagements, ensuring perspectives reflect the communities we serve.

Maintain rigorous standards for compliance, confidentiality, and ethical practice in all client interactions and deliverables.

Foster a learning culture, staying current on industry trends, therapeutic advancements, and policy shifts relevant to client challenges.

Support the development of thought leadership that enhances Avalere Health's visibility and credibility in key therapeutic areas.

Act as an operational steward, balancing creative ambition with disciplined execution and commercial accountability.

Requirements

You possess a Bachelor's degree or equivalent practical experience, demonstrating a track record of professional growth and impact.

You bring a minimum of ten years of progressively responsible experience in consulting, agency, or client-facing roles within life sciences or healthcare.

You have at least seven years of experience leading and managing cross-functional teams, guiding diverse professionals toward shared objectives.

You have a proven history of developing and executing strategic accounts in complex, matrixed environments.

You demonstrate deep understanding of pharmaceutical commercialization, including pricing, access, and value demonstration.

You are skilled in interpreting health economics and outcomes research, translating data into actionable insights for decision-makers.

You have experience navigating payer dynamics, regulatory considerations, and stakeholder ecosystems across multiple markets.

You communicate effectively with senior executives, conveying clarity, confidence, and strategic vision in high-stakes discussions.

You are comfortable operating amid ambiguity, balancing competing priorities with resilience and adaptive problem-solving.

You exhibit strong judgment, ensuring discretion and ethical conduct in sensitive and confidential engagements.

You are proficient in synthesizing complex information into concise, visually compelling presentations and narratives.

You have a track record of building authentic relationships that drive collaboration, influence, and long-term partnerships.

You embrace continuous learning, actively seeking feedback, and refining leadership and commercial capabilities over time.

You are aligned with inclusive practices that reflect the diverse communities Avalere Health serves and collaborates with.

You have experience leveraging digital tools and platforms to enhance client engagement, insights delivery, and team collaboration.

Nice to have

Experience in biopharmaceutical, medical technology, or diagnostics sectors, with a focus on commercialization and market access.

Demonstrated success in new business development, including drafting proposals, leading pitches, and securing client commitments.

Familiarity with digital experience design and technology-enabled solutions that improve health outcomes and stakeholder engagement.

Knowledge of public policy, real-world evidence, and regulatory landscapes that shape decision-making in healthcare markets.

Experience mentoring and developing high-performing teams, fostering talent growth and accountability.

A background in value-based agreements, outcomes-based pricing, and performance-driven commercial models.

Exposure to global markets and the ability to adapt strategies across different healthcare systems and cultural contexts.

Practical notes

This is a full-time, permanent position based in New York, NY.

Standard working hours apply, with flexibility to meet evolving client and team needs.

Travel may be required to meet with clients, attend conferences, or support regional initiatives.

No current visa sponsorship information is provided for this role.

Applications will be reviewed on an ongoing basis; early submission is encouraged due to the seniority and impact of the role.

Candidates should be prepared to discuss how their experience aligns with Avalere Health's values and strategic priorities.