Product Lead

About the role

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. In this role, you will own critical segments of the Attio product and help define its long term product direction. You will translate complex platform capabilities into clear product narratives that resonate with ambitious GTM teams. You will partner closely with design, engineering, and GTM stakeholders to ensure product decisions are grounded in both user needs and technical reality. You will act as a product owner who balances speed with durability while maintaining a relentless focus on customer value. You will challenge the status quo and identify opportunities where AI can materially improve how customers work. You will ensure that the product foundations we build today can scale seamlessly as our user base and data grow.

Key facts

What you'll do

• Own core segments of the Attio product and define the product strategy for those areas.
• Partner with engineering to design systems that are simple to use yet flexible and durable over time.
• Evaluate the technical and user-facing implications of models, pipelines, and performance when making product choices.
• Assess where AI capabilities meaningfully augment core workflows and define the product requirements for those features.
• Drive the creation of systems that scale, removing friction for users before it impacts their day to day work.
• Define and evolve the metrics and signals that guide platform level product decisions.
• Represent the voice of the user and the business when shaping the roadmap for foundational platform work.
• Ensure the end-to-end customer experience reflects the Attio brand and delivers consistent delight at every touchpoint.
• Collaborate across cross functional teams to align on priorities and navigate ambiguity with structured decisions.
• Translate complex technical concepts into clear narratives that help GTM teams understand new capabilities.
• Anticipate future architectural needs and guide the roadmap to support the next generation of the platform.
• Balance shipping quickly with maintaining a high bar for quality, reliability, and usability.
• Build strong relationships with stakeholders and communicate product vision in a way that inspires action.
• Identify opportunities to simplify workflows through thoughtful product and system design.

Requirements

• You have proven experience owning products, platforms, data models, or core infrastructure surfaces in a world class product.
• You have shipped foundational systems that are relied upon by other teams and customers.
• You demonstrate a deep curiosity about how systems fit together and enjoy working with data models and edge cases.
• You possess strong technical depth and systems thinking, and are comfortable reasoning about schemas, API design, and architectural trade-offs.
• You are comfortable navigating ambiguity and can turn incomplete information into structured decisions and clear next steps.
• You have excellent product instincts and can translate complex technical systems and customer problems into simple concepts and elegant user experiences.
• You communicate clearly and effectively, with strong stakeholder management skills for cross functional collaboration.
• You can frame technical changes in ways that help GTM teams strengthen positioning and customer understanding.
• You embody a founder mentality, taking end to end responsibility for outcomes and moving strategic and tactical decisions forward.
• You are based in Europe and able to work fully remote within the European time zone.

Nice to have

• Experience working with AI native products and understanding of how large language models are applied in production environments.
• Familiarity with CRM or sales engagement platforms and the workflows of modern GTM organizations.

Practical notes

This role is full time based in Europe. You will need to be available during European business hours. We do not sponsor visas for this role at this time. Team off-sites are an important part of our culture, and participation is expected. Previous off-sites have taken place in Barcelona, Lisbon, Malta, and Split.