Business Operations Manager - Product, Data Insights & Reporting

About the role

Anaplan is seeking a strategic and collaborative Business Operations Manager to strengthen our operations in the realm of product data insights and reporting. This position serves as a vital connector between technical data execution and business decision-making, transforming raw data into actionable insights that empower our Product and Engineering teams to drive success.

Key facts

What you'll do

• Develop and nurture relationships with stakeholders in engineering and product teams, acting as a crucial liaison between data analytics and business strategy.
• Create engaging narratives from analytical projects to ensure alignment of our roadmap with the priorities of senior stakeholders.
• Navigate the complexities of organizational dynamics to facilitate the effective adoption of data-driven recommendations.
• Maintain stakeholder engagement and communication throughout extended project timelines, fostering enthusiasm for the analytics vision.
• Advocate for the analytics team, promoting the need for increased support in response to the growing demand for insights.
• Lead and mentor a small group of technical analysts, enabling them to concentrate on execution while enhancing their communication and influence capabilities.
• Design and implement operational frameworks that prioritize requests and manage stakeholder expectations effectively.
• Collaborate with cross-functional teams, including Product, Engineering, Customer Success, and Finance, to influence decisions and drive initiatives forward.
• Simplify complex technical data into actionable insights, leveraging strong storytelling and presentation skills to communicate findings to leadership.
• Stay informed about modern development methodologies, such as Agile and SAFe, and understand the SaaS product lifecycle to enhance operational effectiveness.

Requirements

• Extensive experience in the technology sector, particularly within fast-paced environments.
• Profound knowledge of product operations, business insights, program management, or related roles, especially in a SaaS or engineering context.
• Demonstrated experience in people management, with a proven track record of building and leading high-performing teams.
• Exceptional communication and interpersonal abilities, capable of influencing senior leadership and fostering consensus among diverse stakeholders.
• Proven capability to work collaboratively with cross-functional teams and influence decisions without direct authority.
• Strong storytelling and presentation skills, with the ability to distill complex technical information into actionable insights for leadership.
• Capacity to manage a high volume of requests while establishing operational frameworks for prioritization and stakeholder expectation management.
• Familiarity with product analytics and reporting structures, including data flows and visualization tools, although hands-on coding skills are not required.
• Comprehensive understanding of contemporary development methodologies (e.g., Agile, SAFe) and the SaaS product lifecycle.

Nice to have

• Experience in a leadership role within a product analytics or business intelligence team.
• Knowledge of advanced data visualization tools and techniques.
• Familiarity with machine learning concepts and their application in product analytics.

Skills & tools

• Proficient in data analytics and visualization tools, with a strong grasp of organizational and project management skills.
• Experience in stakeholder management and effective communication strategies to drive engagement and alignment.

Practical notes

Anaplan is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations throughout the application and interview process. If you require assistance, please do not hesitate to reach out to us.

We believe that diversity, equity, inclusion, and belonging are essential to our success, and we encourage you to bring your authentic self to work every day.

Please be cautious of potential fraudulent job offers. Anaplan will only extend offers after a comprehensive interview process, and all official communications will originate from an @anaplan.com email address. If you have any concerns regarding the legitimacy of any communication, please contact us for verification.

About the company

Headquarters in Miami, Florida hosts a company focused on business planning software. Subscription sales fund access to cloud tools. Teams receive data intended to guide choices. Purpose centers on planning support and decision information. Services target organizations seeking structured approaches to forecasts and collaboration. Online platforms deliver content. Commitment stays directed toward clarity in plans. Continuous updates provide fresh inputs. Clients rely on consistent tools. Overall direction aims to simplify complex planning demands through connected systems.