Associate, Client Service, Hindi Speaker, 2027

About the role

AlphaSights is hiring for its 2027 Associate Program within the London-based Asia International team. This role focuses on connecting global investment and strategy clients with niche experts to support their decision-making processes. You will serve as the primary liaison between complex client inquiries and the specialized knowledge held by industry experts across diverse sectors. The position demands a high level of ownership over the entire client experience, from initial requirement gathering to final delivery and relationship follow-up. Success in this role will depend on your ability to translate ambiguous business needs into clear expert briefs that yield actionable insights. You will be instrumental in maintaining the quality and reliability that AlphaSights is known for among its global client base. This is a foundational role for individuals seeking a structured career in professional services within the intelligence industry. The Associate Program is designed to build expertise through hands-on responsibility and continuous learning.

Key facts

What you'll do

• Orchestrate seamless communication flows between clients and a global network of industry experts.
• Conduct in-depth phone screenings to clarify client objectives and expectations with precision.
• Negotiate terms and manage relationships with potential experts to secure optimal insights for demanding requests.
• Deploy AI-driven sourcing methodologies to systematically map industry value chains and pinpoint relevant professionals.
• Exercise rigorous judgment to balance multiple high-stakes client projects while adhering to legal and regulatory standards.
• Liaise proactively with international offices located in Hong Kong, Seoul, Tokyo, and Shanghai to coordinate cross-regional expertise.
• Maintain strict confidentiality and data security protocols throughout every stage of client engagements.
• Utilize advanced workflow software to track project milestones and ensure timely delivery of expert responses.
• Conduct thorough quality checks on delivered materials to uphold the firm's standards for accuracy and relevance.
• Identify emerging trends during client interactions and synthesize feedback to inform internal knowledge sharing.
• Support the development of best practices by documenting successful sourcing strategies and negotiation techniques.
• Contribute to the improvement of client satisfaction metrics through proactive follow-up and issue resolution.

Requirements

• Hold an Undergraduate degree with a 2:1 grade or higher from an accredited institution.
• Demonstrate a proven track record of success in extracurricular activities beyond academic studies.
• Present documented prior internship experience in a professional services or client-facing capacity.
• Achieve Fluency in English and Hindi at C2 level, encompassing advanced speaking, listening, reading, and writing abilities.
• Exhibit the ability to perform effectively in a high-pressure, deadline-driven environment without compromising quality.
• Show resilience and adaptability when managing conflicting priorities and shifting client demands.
• Maintain strong ethical standards and compliance awareness in all professional interactions.
• Communicate with clarity and professionalism to ensure mutual understanding between clients and experts.

Nice to have

• Demonstrate experience living or working in continental Europe, showing cultural adaptability.

Skills & tools

• Master professional communication and advanced negotiation techniques with stakeholders at all levels.
• Apply robust project and time management skills to handle concurrent workloads efficiently.
• Leverage AI-powered sourcing platforms and workflow software to optimize research and delivery processes.
• Utilize analytical thinking to assess expert credibility and the relevance of provided information.
• Develop strong interpersonal relationships through empathetic listening and responsive follow-up.
• Maintain organized documentation and reporting using digital tools and collaborative platforms.

Practical notes

• Total first-year compensation is between 48,500 GBP and 57,500 GBP, including a 41,500 GBP base salary and performance-based variable pay.
• Benefits include 4% matched pension, private health and dental insurance, 25 days of vacation plus bank holidays, and office closure during the winter holidays.
• Perks include a central London office, subsidized lunch, free breakfast and snacks, and a Friday work-from-home option.
• Clear progression path to Manager within 24-30 months and Vice President after approximately 5 years.
• Eligibility for an MBA Tuition Program upon successful completion of the program requirements.
• For interview adjustments, contact careers@alphasights.com to arrange necessary accommodations.

This Associate, Client Service, Hindi Speaker position for 2027 at AlphaSights represents a significant opportunity for candidates who thrive in dynamic, client-centric environments. The role is embedded within the Asia International team, highlighting the importance of regional expertise and global connectivity. You will be expected to manage complex expectations with a high degree of professionalism and discretion. Fluency in Hindi is not merely an asset but a core requirement for engaging with specific client sectors and expert networks. The use of AI-driven tools is integral to modern sourcing strategies and will be a key part of your daily workflow. Collaboration across international offices is essential to deliver comprehensive solutions for multinational clients. Success in this role requires a balance of analytical rigor and interpersonal skills to navigate both client and expert relationships. The structured program offers clear advancement opportunities for those who demonstrate consistent performance and commitment. Candidates should be prepared to operate independently while contributing effectively within a team structure. The compensation package reflects the level of responsibility and the strategic importance of the role within the organization. This position is suited for individuals who seek a challenging career path with measurable growth and development. The practical benefits, including flexible work arrangements and professional development support, are designed to enhance both personal and career progression. Applicants are encouraged to highlight their unique experiences and alignment with the firm's values during the selection process. Please ensure you meet all requirements before applying. For further clarification on eligibility or accommodations, direct your inquiries to the specified careers email. This role is a gateway to a long-term career in global insight and strategic consulting.