Associate, Client Service, Vietnamese Speaker, 2027

About the role

This Associate position places you at the center of client operations, running projects from intake to delivery. You connect investors with niche experts while operating as a fluent Vietnamese speaker within our Hong Kong offices. The role demands ownership of end to end client interactions under strict time constraints.

Key facts

The position is based in Hong Kong and requires full time engagement. Your first year compensation package includes a base salary of 312,000, with uncapped variable earnings tied to performance.

What you'll do

You will own intake conversations, capturing precise client needs quickly and accurately. Designing search workflows that use AI tools to map complex industries and identify expert gaps will be central to your work. You will review project context and regulatory environments to ensure briefs reflect real market conditions. Coordinating with experts across different time zones to lock schedules and confirm availability falls within your responsibilities. You will ship research products that meet the rigorous standards of investor and strategy teams. Internal collaboration will align deliverables with client expectations while you safeguard sensitive data and manage multiple high pressure workstreams. Coaching clients on expert insights will accelerate their decision making.

Requirements

You must hold an undergraduate degree with consistently strong grades, such as a 2 1 level or higher. Demonstrating notable extracurricular impact throughout your school and university years is required. Relevant internship experience in commercial or advisory settings is essential. You need to maintain fluent English alongside Vietnamese, or hold a C2 level language certification.

Nice to have

No specific nice to have criteria are outlined for this role.

Skills & tools

Specific skills and tools are not detailed in the current description.

Practical notes

You should About AlphaSights

We bring together ambitious people from around the globe who work with leading investment funds, strategy consultancies, and Fortune 500 companies. Our mission connects clients with niche experts to access expert knowledge, elevate decision making, and drive progress. Founded in 2008, our journey has been extraordinary. We now employ over 2,000 professionals across nine cities worldwide. Our leadership in the market stems from client service excellence and the integration of proprietary technology. We hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if

You thrive in a fast paced, results oriented environment where output matters. A client first mindset defines how you engage with experts and internal stakeholders. You excel under pressure and enjoy using tech enabled workflows to meet tight deadlines. Grit and resilience drive you as you roll up your sleeves to achieve results. Regular upskilling on new tools and workflows, including those powered by AI, helps you improve professional output.

A day in the life of an Associate

As an Associate in the Client Service team, you act as the link between our clients and the expert knowledge they seek. Interactions may include hour long phone calls, surveys, or written research products. Your day involves working on multiple projects for investors, strategists, and dealmakers at top tier client organizations seeking insights to inform decisions. This is a communications intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include

Owning end to end client expert communications, spending significant time on the phone screening and negotiating with experts to position optimal matches for client requests. Leveraging AI powered sourcing tools to map intricate industry value chains and identify relevant experts. Understanding project and market context along with the legal and regulatory landscape in which clients and experts operate.

Ensuring success for our Associates means

We provide an introduction to the business world without pigeonholing you into a single industry or profession. You will develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project, and time management. A clear career path awaits, with advancement to Manager after 24 to 30 months, and to Vice President after approximately five years. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, offering financial support for studies at top business schools worldwide.