Associate, Client Service, Tagalog Speaker, 2026

About the role

You will own the end to end lifecycle of client projects in the Tagalog speaking market, ensuring that every interaction reflects the highest standards of professionalism and insight. This role places you at the heart of a global network, where your daily work directly influences the strategic decisions of leading investment funds and Fortune 500 companies. You will thrive in a fast-paced, results-oriented environment, managing multiple high-stakes projects under tight deadlines without compromising on quality. As a gritty and resilient professional, you will roll up your sleeves to source and recruit niche experts who provide the critical knowledge clients rely on. You will utilize your multilingual capabilities to build strong relationships with a diverse and driven talent pool across the world. This position offers a clear and structured career path, allowing you to develop deep business acumen across various industries while becoming a key member of the Client Service frontline.

Key facts

What you'll do

Recruit experts by conducting phone interviews to identify niche knowledge relevant to specific client projects.

Understand the project and market context, including the legal and regulatory environment affecting client operations and expert domains.

Take ownership of the full project lifecycle, managing client expectations and deliverables from initiation through to final execution.

Schedule and coordinate seamless virtual meetings between clients and expert contributors across different time zones.

Maintain meticulous records of all communications and insights to ensure project documentation is accurate and up to date.

Act as the primary liaison between clients and the global expert network, translating complex requirements into actionable briefs.

Monitor project progress against tight deadlines, proactively identifying risks and implementing solutions to keep workstreams on track.

Leverage your multilingual skills to access a diverse pool of talent, ensuring the best possible matches for specialized queries.

Support the team in developing strong business acumen by exposing you to various industries, strategy consultancies, and investment funds.

Contribute to the continuous improvement of client service processes, sharing feedback to enhance the end-to-end experience.

Build relationships with high-caliber experts, ensuring a reliable pipeline of knowledge for future client demands.

Uphold the standards of excellence that define AlphaSights, representing the company professionally in all client interactions.

Collaborate closely with colleagues in other functions to ensure alignment on best practices and operational efficiency.

Requirements

You will need to bring your A game to work, daily. We are looking for candidates with strong academic credentials, specifically an undergraduate degree of 2:1 or above. You must demonstrate noteworthy extracurricular achievement throughout your school and university years, showing initiative and leadership beyond the classroom. Relevant internship experience is essential to prove your readiness for a commercial role. Fluency in English and proficiency in Tagalog or a C2 level qualification is required; foreign language skills beyond these are desired and add significant value. You must be eligible to work in Hong Kong without sponsorship, as the role requires immediate start and full integration into client facing responsibilities. Successful candidates will be gritty, resilient individuals who are ready to work hard and adapt quickly to evolving priorities.

Nice to have

Only if the source specifies preferred qualifications. The source indicates that foreign language skills are desired, and experience working in a fast-paced, commercial environment would be advantageous for hitting the ground running.

Practical notes

The role is full-time based in Hong Kong. The compensation package includes a base salary and uncapped variable earnings. You are expected to work in an office environment with standard business hours, although flexibility may be required to meet client and expert schedules. There is no mention of specific travel requirements, visa sponsorship, or application deadlines on the source page. The career path includes clear progression to Manager after 24-30 months and to Vice President after approximately five years. Successful completion of the Associate Program may qualify you for the MBA Tuition Program, providing financial support for top business schools.