Associate, Client Service, Bahasa Indonesia Speaker, 2026

About the role

You will own the end to end execution of client projects in a fast paced environment where your actions directly determine client satisfaction and retention. This role requires you to operate at the intersection of expert research and commercial advisory, translating ambiguous client needs into precise search directives. You will be responsible for building and maintaining trust with high level stakeholders by demonstrating deep industry understanding and meticulous attention to detail. Success in this position means delivering consistent results under tight timelines while managing a diverse portfolio of demanding clients. You will be expected to proactively identify potential roadblocks and devise solutions that keep projects moving forward without interruption. Your work will directly influence strategic decisions made by some of the world's most prominent investment funds and corporations. This is a role for individuals who take complete ownership of their output and view every interaction as an opportunity to reinforce AlphaSights' reputation for excellence.

Key facts

What you'll do

Recruit niche experts across multiple sectors by identifying and qualifying individuals who hold proprietary knowledge relevant to specific client projects.

Understand complex project briefs and market dynamics, including the legal and regulatory frameworks that govern client operations and expert disclosures.

Own the project lifecycle from initiation through to final delivery, ensuring all milestones are met and client expectations are not only met but exceeded.

Manage intricate scheduling and coordination of confidential client-expert calls, optimizing calendars to accommodate urgent requests and time zone constraints.

Maintain rigorous confidentiality and data security protocols when handling sensitive corporate information and expert insights.

Act as the primary communication bridge between clients and experts, translating technical jargon into actionable business intelligence.

Utilize advanced search methodologies and analytical tools to map industry landscapes and uncover hidden expertise efficiently.

Monitor emerging market trends and competitor movements to provide context that enhances the quality of expert recommendations.

Collaborate closely with internal operations teams to streamline workflows and improve the overall associate experience for clients and experts.

Continuously refine your personal performance metrics by seeking feedback and implementing strategies to increase efficiency and accuracy.

Contribute to the development of best practices within the Client Service team by documenting successful approaches and sharing insights with colleagues.

Requirements

You possess strong academic credentials, evidenced by an undergraduate degree classified as a 2:1 or above from a recognized institution.

You have demonstrated noteworthy extracurricular achievements throughout your school and university years, showing impact and leadership beyond the classroom.

You bring relevant internship experience that has equipped you with commercial awareness and professional discipline.

You are fluent in English and Bahasa Indonesia at a C2 level, and proficiency in additional foreign languages is highly valued.

You thrive in a fast-paced, results-oriented environment where you must excel under pressure and consistently meet tight deadlines.

You are gritty, resilient, and prepared to roll up your sleeves to solve complex problems without hesitation.

You are actively looking to leverage your multilingual skills while working alongside a diverse team of driven professionals.

You are committed to developing a strong business acumen and gaining experience across a wide range of industries and sectors.

You are detail oriented with exceptional organizational skills, allowing you to manage multiple priorities simultaneously.

You have excellent written and verbal communication skills, enabling you to articulate ideas clearly and persuasively.

You are comfortable using technology and possess a quick aptitude for learning new software applications and research platforms.

You demonstrate integrity and discretion when handling confidential information and sensitive discussions.

You are proactive in seeking guidance when needed while also taking initiative to drive projects forward independently.

Nice to have

Prior experience working in a consulting, investment banking, or corporate development environment.

Previous exposure to expert network environments or knowledge brokerage platforms.

Experience conducting primary research or managing stakeholder interviews.

Practical notes

This is a full-time position based in Hong Kong. The start date is aligned with annual recruitment cycles, and applications are reviewed on a rolling basis until the role is filled. Associates are expected to work standard office hours with flexibility to accommodate occasional after hours calls and urgent deadlines. Travel is not required for this role. No visa sponsorship is provided for this position.