Solutions Engineer - Italian Speaking

About the role

Algolia is seeking a technical expert to join our go-to-market team in London. You will act as a primary technical advisor, helping prospects and customers integrate our search and discovery platform into their specific use cases. This role combines hands-on development with consultative sales to drive adoption and demonstrate the value of our technology. You will own the technical narrative for key Italian-speaking stakeholders, translating complex platform capabilities into clear business outcomes. You will diagnose customer challenges and architect proof-driven narratives that showcase how our search layer can solve specific commercial problems. You will leverage your fluency in Italian to build trust and maintain deep consultative relationships throughout the entire buyer journey. In this capacity, you will be responsible for de-risking the purchase decision by providing the technical confidence required for large-scale adoption.

Key facts

What you'll do

• Partner with Account Executives to manage the technical pre-sales cycle, including discovery, product demonstrations, and Proofs of Concept.
• Build custom search applications and integrations using Algolia APIs to address specific customer requirements.
• Address technical and business objections during the sales process and provide detailed responses to RFPs.
• Act as a bridge between customers and our internal Product and Engineering teams by advocating for user needs and feedback.
• Collaborate with Solution Architects and Customer Success teams to ensure a smooth transition during the post-sales onboarding phase.
• Own the creation and delivery of technical artifacts, such as integration guides and architecture diagrams, tailored for Italian stakeholders.
• Conduct deep-dive technical assessments to evaluate fit between customer environments and Algolia capabilities.
• Translate complex product features into compelling business value propositions for technical decision-makers.
• Monitor search performance metrics post-launch to identify optimization opportunities and drive expansion conversations.
• Contribute to the development of reusable sales assets that accelerate the onboarding of future Italian-speaking customers.
• Analyze competitive landscapes and articulate the distinct technological advantages of Algolia to technical audiences.
• Engage with developer communities to maintain technical credibility and surface emerging use cases.
• Validate that customer requirements are met through rigorous testing of search relevance and performance.
• Support the localization of technical documentation and user interfaces for Italian markets.

Requirements

• Fluency in both Italian and English.
• Minimum of 3 years of experience in a customer-facing technical capacity, such as a Solutions Engineer, Solutions Architect, Consultant, or Product Manager, preferably within a SaaS environment.
• Professional software development background in front-end (JavaScript, TypeScript, React) or back-end (Java, Ruby, Go, Node, Python, Swift/Objective-C) technologies.
• Proficiency in data transformation and handling various data formats.
• Proven ability to manage multiple customer accounts simultaneously and switch contexts effectively.
• Experience working in high-growth companies, specifically within the $150M to $300M+ ARR range.
• Demonstrated history of owning the entire customer technical lifecycle from discovery through deployment.
• Strong written and verbal communication skills in Italian to articulate complex technical concepts to non-technical audiences.
• Ability to travel to client sites in London and the surrounding UK region as required.
• Willingness to work within UK time zones for collaboration with global teams.
• Compliance with Algolia's security and data handling policies at all times.
• Adherence to the company's code of conduct and ethical standards in all professional interactions.

Nice to have

• Proficiency in additional European languages, such as Spanish.
• Professional background in e-commerce or the search industry.
• Technical familiarity with platforms like Shopify, Salesforce Commerce Cloud, Magento, or commercetools.
• Knowledge of SEO and analytics.
• Understanding of agentic AI concepts, including multi-agent orchestration, autonomous reasoning, or tool use.

Practical notes

• This position is based in London and follows a hybrid-remote model.
• All official communication regarding this role will originate from an @algolia.com email address.
• Algolia will never request payments or financial details during the recruitment process.
• Applications should be submitted directly via the official company careers page to ensure security.
• The listed compensation range reflects the target base salary for this role in London. Actual starting pay may vary based on the candidate's experience and relevant skills, within the specified range.
• Candidates must be eligible to work in the United Kingdom without sponsorship for this role.
• The engagement is full-time, and the successful candidate is expected to be available during standard UK business hours for collaboration with global teams.
• Travel within the UK for client meetings and Proof of Concept sessions is required, with expenses handled according to company policy.
• This role reports to the Solutions Engineering leadership within the EMEA region and participates in quarterly performance reviews.
• The successful candidate will be expected to participate in on-call rotations for critical proof-of-concept environments.
• Algolia reserves the right to update the requirements and responsibilities of this role as business needs evolve, with changes communicated in a timely manner to applicants.