Solutions Architect

About the role

This Solutions Architect role at Algolia positions you as a trusted advisor for large enterprise clients, focusing on accelerating technical success and driving product adoption of Algolia's enterprise search and discovery solutions. You will own the design and strategy for complex deployments, acting as a central point of contact that translates high-level executive goals into actionable technical architectures. A significant portion of your ownership will involve shaping solution patterns and reusable content that influence the broader product ecosystem and client engagement strategies. You will work directly with internal product teams to ensure client feedback drives roadmap decisions and refines future capabilities. The role requires you to build and maintain strong credibility with senior stakeholders while ensuring all implementations meet high standards of customer satisfaction. You will be responsible for troubleshooting intricate implementation issues and guiding resolution across cross-functional teams. Ultimately, you will define the technical narrative for how Algolia's platform solves specific business problems at scale.

Key facts

What you'll do

• Analyze complex business requirements from enterprise clients and convert them into detailed technical search and discovery architectures.
• Translate executive strategic goals into production-ready designs that align business processes with scalable technical solutions.
• Own and evolve core solution patterns that serve as foundational blueprints for multiple client implementations.
• Create and distribute reusable content, including workshop tutorials and in-depth blog posts, to amplify solution adoption.
• Build and maintain tooling designed to scale customer engagement and streamline interactions across key accounts.
• Execute delivery methodologies rigorously to ensure projects remain on schedule and adhere to financial budgets.
• Prototype novel solutions to address specific client pain points and validate feasibility before full-scale deployment.
• Document all architecture decisions comprehensively to ensure clarity, continuity, and knowledge transfer.
• Provide clear, data-driven recommendations to stakeholders based on prototype outcomes and architectural reviews.
• Coordinate closely with engineering teams to track feature requests, monitor active bugs, and prioritize work against delivery constraints.
• Engage enterprise clients directly through calls and on-site visits to facilitate tailored solution discussions.
• Develop comprehensive action plans, roadmaps, and prototype deliverables for client review and approval.
• Align product roadmaps with client needs to foster long-term partnership growth and mutual success.
• Collaborate with Success Management and Engagement Managers to synchronize project goals and adoption strategies.
• Produce retrospective documents that capture lessons learned and inform future solution designs.

Requirements

• Bring five or more years of experience in technical, customer-facing, and consultative roles within technology or related fields.
• Demonstrate deep expertise in data modeling, with a specific focus on approaches for flattening relational data to optimize search performance.
• Show proficiency in JavaScript, HTML, and CSS to build interface integrations and intuitive user interactions.
• Possess experience with backend frameworks such as Node, Rails, or Django to implement robust services and APIs.
• Have a strong analytical mindset and proven ability to solve complex problems while managing hands-on projects of varying scope.
• Exhibit the capacity to establish credibility and build strong rapport with senior executives and cross-functional team members.
• Prioritize tasks effectively, maintaining sharp attention to detail in fast-paced and dynamic environments.
• Remain flexible and adaptable when facing shifting business priorities and technical constraints.
• Hold the right to work and reside in Australia due to the remote-based position requirements.
• Be comfortable engaging directly with C-level and senior technical stakeholders in a professional consultative setting.
• Have a history of managing multiple competing deadlines without compromising on quality or delivery timelines.
• Understand the importance of documentation and knowledge transfer in sustaining long-term solution integrity.
• Commit to continuous learning to stay current with new systems and technologies relevant to diverse stakeholders.

Nice to have

• Preferred items are not specified for this role according to the source information.

Practical notes

• This is a full-time, remote position based in Australia.
• The compensation package includes a base salary of $180,000, a target bonus of $30,000, 0.25% equity, and a four-year term.
• About the company
• Algolia is a French proprietary search-as-a-service platform, with its headquarters in San Francisco and offices in Paris and London.
• Its main product is a web search platform for individual websites.

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