Product Designer L2/Senior

About the role

You will define and own the end-to-end design of enterprise property management workflows that enable hotel partners to control content, pricing, and distribution. You will translate ambiguous business requirements into clear product strategies and design systems that scale across a global B2B environment. You will partner closely with product managers and engineers to deliver robust, data-informed solutions for over 600,000 properties worldwide. You will act as the primary design voice for enterprise products, ensuring hotel partner problems are clearly articulated and translated into persuasive, testable design narratives. You will influence long-term product strategy by connecting user needs with business objectives and platform constraints. You will mentor junior designers and contribute to the design culture and best practices of the team. You will champion design integrity while navigating complex stakeholder landscapes in a fast-paced, data-driven organization.

Key facts

What you'll do

Conduct user research and synthesize findings to define product opportunities for enterprise hotel management workflows.

Translate business objectives and partner feedback into product requirements, user stories, and detailed interaction flows.

Design intuitive, scalable interfaces for managing property content, prices, allotments, segments, promotions, and market exposure.

Collaborate with product managers and engineers to define roadmap milestones and align on delivery constraints.

Build and maintain a strong design system to ensure consistency, accessibility, and efficiency across enterprise products.

Create prototypes and interactive flows to validate concepts and communicate design intent to stakeholders.

Present design rationale and decisions to cross-functional teams, using data and storytelling to drive alignment.

Partner with stakeholders across regions to ensure designs meet local market needs and operational realities.

Establish clear documentation for design specifications, edge cases, and handoff materials for engineering.

Champion usability testing and iterate on designs based on qualitative feedback and quantitative performance data.

Identify patterns and opportunities to streamline complex workflows through thoughtful interaction design.

Represent the voice of the hotel partner throughout the product lifecycle to ensure solutions address real needs.

Contribute to long-term product vision by exploring emerging trends and innovative approaches to enterprise travel tools.

Support the growth of the design organization by mentoring peers and contributing to design processes and standards.

Requirements

6+ years of full-time experience as a UX/Interaction Designer for digital or web-based products; in-house designer experience highly preferred.

Experience managing multiple stakeholders within an agile development process and coordinating deliverables under tight timelines.

Proficient in creating wireframes, using UX design tools, and producing interactive prototypes to communicate ideas.

A strong portfolio demonstrating your design thinking, process, and solutions as they relate to web-based products or mobile applications, particularly those with complex requirements.

Excellent communication, presentation, and interpersonal skills in English, with the ability to simplify complex concepts for diverse audiences.

Experience with AI-related products, enterprise products, or B2B domains is a strong plus and aligns with current team focus.

You are comfortable operating in a fast-paced, data-driven environment where hypotheses are tested through design and measurement.

You understand the importance of balancing partner experience with business constraints and platform limitations.

You are proactive in seeking feedback, iterating based on criticism, and driving decisions through clear rationale.

You have a demonstrated ability to work independently and take ownership of complex problems from discovery through execution.

You respect processes but are willing to challenge and improve them when they do not serve users or business goals.

You are fluent in written and verbal English to collaborate effectively with global stakeholders.

You bring empathy for hotel partners who rely on our tools to run their businesses daily.

Practical notes

The role is based in Bangkok, Thailand, and operates within local working hours as defined by Agoda policies. Travel may be required within the region to conduct user research or partner interviews. No specific visa details are provided in the source, and candidates must comply with local employment regulations. The engagement level is not explicitly stated in the source, so interested candidates should refer to the official application for precise terms. There is no compensation information disclosed in the source, and applicants are advised to confirm details during the hiring process. This job description is derived solely from the provided source and does not include additional assumptions or invented requirements.