Talent Acquisition Coordinator

About the role

This role owns the end to end coordination of high volume interview scheduling and candidate journey execution at Agoda. You will act as the central scheduling hub that translates recruiter requirements into precise interview itineraries and logistical plans. The position owns the complete administrative lifecycle of interview loops, ensuring every candidate touchpoint reflects Agoda's data and technology driven culture. You will partner daily with recruiters, interviewers, and business stakeholders to remove scheduling blockers and accelerate hiring velocity. This role provides direct exposure to global recruitment operations and positions you as a trusted point of contact for both internal teams and external candidates. You will own the candidate experience from the first email to final confirmation, ensuring professionalism, timeliness, and consistency at scale.

Key facts

What you'll do

Coordinate complex interview loops and detailed itineraries for local candidates and fly in candidates across multiple time zones.

Engage directly with candidates throughout their interview process, serving as their main point of contact and an independent consultant for a positive, memorable experience.

Complete all scheduling requests accurately and on time, strictly following defined processes while proactively flagging any at-risk items before they escalate.

Communicate promptly and professionally with recruiters, interviewers, and candidates, providing clear updates on delays and escalating concerns beyond your scope to the appropriate stakeholders.

Handle confidential and sensitive information with high levels of discretion, maintaining compliance with Agoda's data and privacy standards.

Manage high volume administrative tasks and data entry within database and scheduling systems, ensuring accuracy and consistency across all interview workflows.

Support the People Team and broader organization by driving operational excellence in interview logistics, freeing recruiters to focus on hiring and stakeholder management.

Act as an independent consultant for candidates, guiding them through each step of the interview journey and answering questions with clarity and ownership.

Utilize Microsoft Office tools including Word, Excel, and PowerPoint to prepare documents, track metrics, and support reporting needs related to recruitment operations.

Collaborate closely with global teams across offices and time zones, aligning schedules and expectations to support Agoda's international hiring needs.

Monitor scheduling pipelines continuously, identifying bottlenecks and process improvements that enhance the candidate and recruiter experience.

Adapt quickly to changing priorities in a fast paced, high volume recruitment environment, maintaining accuracy and professionalism under pressure.

Requirements

Hold a Bachelor's degree or equivalent qualification, and fresh graduates are welcome to apply provided they meet other criteria.

Demonstrate excellent English and Thai language proficiency, both written and spoken, to communicate effectively with diverse stakeholders.

Show strong organizational skills and attention to detail, with the ability to manage a high volume of tasks accurately in a structured manner.

Handle confidential and sensitive information with discretion, understanding the importance of privacy and compliance in all interactions.

Use Microsoft Office applications including Word, Excel, and PowerPoint confidently, and become proficient in learning database and scheduling systems as required.

Communicate clearly and professionally in all interactions with candidates, recruiters, and business stakeholders, reflecting Agoda's values.

Meet the eligibility criteria and hard bars defined for this role without exception, ensuring full compliance with stated requirements.

Maintain consistency in execution and follow processes rigorously to support large scale hiring operations and standardized candidate experiences.

Nice to have

Bring 1 to 2 years of work experience, ideally within a fast paced project and or company environment that demands strong ownership.

Familiarity with applicant tracking systems or scheduling tools to streamline interview coordination and data management.

Cultivate a proactive, ownership driven mindset, demonstrating strong sense of ownership and collaboration within a global team.

Practical notes

This engagement operates in accordance with the rules and constraints defined in the source information, including hours, travel, visa, or deadlines where specified. All practical conditions must be respected in day to day operations.