Account Specialist, French Speaker

About the role

Agoda is seeking an Account Specialist to join our Growth and Accelerator team in Cairo. You will manage a portfolio of accommodation partners, focusing on expanding our supply network and driving revenue through strategic outreach. In this capacity, you will act as a primary point of contact, building trusted relationships with property managers and owners. You will leverage your analytical mindset to identify performance gaps and propose data-backed solutions. The role requires a proactive approach to problem-solving and a commitment to achieving set targets. Fluency in French will be a significant asset in communicating with a diverse range of partners. You will be instrumental in ensuring that our partners view Agoda as a long-term strategic ally.

Key facts

What you'll do

• Initiate and execute strategic outreach to high-growth accommodation partners to uncover new revenue streams and maximize their potential on our platform.
• Orchestrate the end-to-end onboarding process for prospective partners, guiding them through registration and ensuring a seamless integration into our ecosystem.
• Architect and implement targeted project sprints designed to boost participation in key Agoda programs and initiatives.
• Utilize a multi-channel communication strategy, engaging partners via phone, email, instant messaging, and virtual webinars.
• Translate complex platform features into clear value propositions by educating partners on our proprietary technology, tools, and business models.
• Exercise rigorous ownership of daily priorities, monitoring key performance indicators and updating internal tracking systems with precision.
• Analyze market trends and partner performance data to identify opportunities for optimization and growth.
• Collaborate with cross-functional teams to resolve partner issues and enhance the overall experience.
• Develop and maintain a robust pipeline of potential partners to ensure consistent growth of our supply network.
• Champion the Agoda brand by demonstrating reliability, transparency, and excellence in all partner interactions.

Requirements

• Must be currently based in Cairo, Egypt, to ensure reliable communication and presence.
• Minimum 3 years of experience in business development or execution roles is preferred, though fresh graduates are encouraged to apply if they demonstrate strong potential.
• Must demonstrate the ability to use data for decision-making and achieving measurable results.
• Must possess a proven track record of meeting ambitious targets and exceeding expectations.
• Must be capable of performing effectively in a high-pressure, competitive, and rapidly changing environment.
• Must have basic computer proficiency, including familiarity with common software applications.
• Must adhere to all company policies and ethical guidelines in professional conduct.
• Must be committed to continuous learning and adapting to new tools and processes.

Nice to have

• Fluency in French or Turkish is highly valued and will strengthen your application.

Practical notes

• Please review the hiring process guidelines at careersatagoda.com/interview before your interview to prepare adequately.
• Agoda is an equal opportunity employer that evaluates candidates based on merit and qualifications without regard to race, religion, gender, or other protected characteristics.
• Unsolicited third-party or agency submissions are not accepted, and applications must come directly from the candidate.

This role is critical to the success of our market expansion in the region and offers an opportunity to grow within a dynamic, global organization. The successful candidate will be responsible for driving key performance indicators and contributing to the strategic goals of the Growth and Accelerator team. You will be expected to manage multiple priorities simultaneously while maintaining a high standard of accuracy. The position requires a self-motivated individual who can work independently and as part of a collaborative team. Strong communication skills are essential, as you will be interacting with partners at all levels of the organization. The ability to adapt to changing circumstances and pivot strategies when necessary is crucial for success in this role. You will be measured on your ability to build trust and establish long-term partnerships. This is a hands-on position that requires a deep understanding of the short-term rental market. Proficiency in French will allow you to engage with a broader segment of our partner base. The role involves a significant amount of outreach and relationship-building activities. You will need to be comfortable using CRM tools to log interactions and track progress. Time management will be a key component of your daily routine. This position offers the chance to make a tangible impact on the growth of our platform in Egypt. If you are passionate about sales and enjoy working in a fast-paced environment, this is an excellent opportunity to advance your career. Please ensure you meet the requirements before applying. We look forward to reviewing applications from qualified candidates who are ready to contribute to our success.