Account Specialist, French Speaker

About the role

Agoda is looking for an Account Specialist to expand and strengthen its accommodation supply network. You will manage a large portfolio of emerging partners, helping them grow their presence on the platform while driving registration completions and program adoption at scale. In this capacity, you will act as a primary point of contact for high-potential suppliers, translating business objectives into concrete actions that enhance their visibility and performance. You will leverage your fluency in French and English to build trust, resolve queries, and ensure partners fully understand Agoda's value proposition. The role requires a proactive mindset and disciplined execution to convert interest into successful onboarding and sustained engagement. You will operate within a fast-paced, data-driven environment where results are achieved through clear communication and consistent follow-through.

Key facts

What you'll do

• Reach out to high-growth supply partners to identify revenue opportunities and maximize their value on the platform.
• Follow up with new or prospective partners to guide them through online registration and reduce drop-off points.
• Run focused project sprints to boost participation in partner programs and achieve targeted outcomes within set timelines.
• Communicate with partners via phone, email, messaging apps, and webinars to maintain a consistent and professional presence.
• Educate partners on Agoda tools, technologies, and business models to enable them to optimize their listings and offerings.
• Organize daily priorities, track progress, and log results in internal systems to ensure transparency and accountability.
• Analyze performance indicators to uncover trends, adjust strategies, and support data-driven decisions for partner growth.
• Collaborate with cross-functional teams to align messaging, resolve partner issues, and streamline onboarding workflows.
• Monitor competitor positioning and market dynamics to refine outreach approaches and sustain competitive advantage.
• Maintain detailed records of interactions, commitments, and outcomes to support long-term relationship management.

Requirements

• Minimum 3 years in a business development or execution role preferred, though recent graduates may apply if they demonstrate equivalent drive and results.
• Fluent in French and English, both written and spoken, is required for effective partner communication and documentation.
• Based in Cairo, Egypt, to ensure reliable availability during EMEA business hours and proximity to key stakeholders.
• Able to support EMEA markets and actively participate in initiatives that strengthen partner relationships across the region.
• Comfortable using basic computer applications such as spreadsheets, word processors, and presentation software to perform daily tasks.
• Proven ability to use data for decision-making and hitting targets through structured analysis and actionable insights.
• Track record of achieving ambitious goals independently while maintaining high standards of accuracy and compliance.
• Able to perform under pressure in a fast-moving, competitive industry where priorities can change rapidly.
• Flexible with shifting responsibilities and workflows as business needs evolve and new opportunities arise.
• Willingness to adhere to Agoda's policies, procedures, and quality standards in all interactions with partners and colleagues.

Nice to have

• Spanish or Greek language skills to broaden communication options and support a diverse partner base.
• Analytical background or formal analysis experience to enhance reporting accuracy and strategic recommendations.

Practical notes

• Review Agoda's Hiring Process Guidelines before interviewing at careersatagoda.com/interview to ensure full preparedness.
• Applications may be kept on file for future opportunities, and candidates can request removal at any time if their circumstances change.
• This is a full-time role based in Cairo, Egypt, requiring availability during EMEA business hours to align with regional partner activities.
• As part of Booking Holdings, you will join a global organization with over 7,000 employees across 90 countries and offices in more than 50 locations, offering exposure to international best practices.
• Travel requirements are not specified, and candidates should be prepared to work from the assigned location consistently unless alternative arrangements are formally approved.
• Visa sponsorship information is not provided, and candidates should verify local regulations and processes related to work authorization in Egypt.
• Deadlines for application review are not published, so candidates are encouraged to submit complete materials promptly to ensure consideration.
• This position is integral to the Growth and Accelerator team within Market Management, focusing on partner services and operational excellence.
• Success in this role depends on the ability to manage multiple priorities, maintain accurate records, and demonstrate strong ownership of partner outcomes.
• The role offers the opportunity to work with modern tools for data analysis, CRM systems, and communication platforms used across the organization.
• Professional development is encouraged through exposure to cross-functional projects and interaction with a diverse, multicultural team.
• Candidates should be prepared to engage in continuous learning to keep up with evolving platform features and partner expectations.
• The work environment emphasizes clarity, accountability, and measurable results, with regular updates shared through internal systems.
• This role is critical to scaling Agoda's partner ecosystem and supporting long-term growth objectives in key regions.
• By joining this team, you will contribute directly to the success of emerging suppliers and the overall performance of the platform.