Senior Product Manager
Job description
About the role
Adyen is looking for a Senior Product Manager to lead the end-to-end testing experience for our global merchant base. You will unify fragmented testing tools into a cohesive platform, ensuring merchants can validate integrations with confidence across our entire financial product suite. In this capacity, you will own the vision and execution of a holistic testing suite that spans payments, financial products, Uplift, Loyalty, and Giving. You will act as the central orchestrator for payments simulation, balancing intricate global payment method complexity with the accuracy required for production confidence. A core part of this role involves building a unified, self-service testing experience that empowers developers and merchants through automated go-live validation and robust developer sandboxes. You will influence internal product teams to adopt and integrate shared testing infrastructure, fostering a culture of quality and collaboration. Furthermore, you will develop AI-native testing capabilities that enable AI agents to interact seamlessly with our developer tools and testing environments. Finally, you will oversee the careful deprecation of legacy solutions while maintaining clear, proactive communication with our merchant ecosystem.
Key facts
What you'll do
- Define the product strategy for a holistic testing suite covering payments, financial products, Uplift, Loyalty, and Giving, ensuring alignment with broader business objectives.
- Manage the payments simulation platform, balancing global payment method complexity with the accuracy and reliability required for critical validation.
- Build a unified, self-service testing experience that includes automated go-live validation and secure, scalable developer sandboxes for rapid iteration.
- Influence internal product teams to adopt shared testing infrastructure, driving standardization and reducing redundant effort across the organization.
- Develop AI-native testing capabilities that allow AI agents to interact with our developer tools, enhancing automation and insight generation.
- Oversee the deprecation of legacy testing solutions while maintaining clear communication with merchants to ensure smooth transitions and minimal disruption.
- Design and own the roadmap for the testing platform, prioritizing features based on merchant feedback, technical constraints, and business value.
- Collaborate closely with engineering teams to translate product requirements into technical specifications, ensuring feasibility and scalability.
- Establish and monitor key product metrics and success indicators to guide data-driven decisions and continuous improvement initiatives.
- Partner with security and compliance stakeholders to ensure all testing tools and environments adhere to relevant regulatory and industry standards.
- Lead cross-functional workshops and discovery sessions to uncover pain points and validate hypotheses with real merchant users.
- Champion best practices for developer experience (DevX), ensuring the testing platform is intuitive, reliable, and efficient for all users.
- Conduct competitive analysis and market research to identify emerging trends and opportunities in testing and QA infrastructure.
- Serve as the primary point of contact for strategic testing initiatives, representing the product vision to both internal and external stakeholders.
Requirements
- 8+ years of product management experience, specifically within platform or infrastructure products serving internal or external developers, demonstrating deep expertise in complex system design.
- Proven track record of building API-first platforms or developer tooling at scale, with a portfolio of successful launches and iterations.
- Experience managing cross-team adoption of shared platforms and aligning diverse stakeholders, including engineering, design, and business leaders.
- Analytical mindset with the ability to ground strategic decisions in data and metrics, utilizing quantitative insights to validate hypotheses and measure impact.
- Ability to act decisively and prioritize shipping solutions over perfecting edge cases, balancing speed with quality in a fast-paced environment.
- Must be based in San Francisco, as this is an office-first role requiring consistent presence and collaboration within the physical workspace.
- Strong written and verbal communication skills, capable of articulating complex technical concepts to both technical and non-technical audiences.
- Demonstrated experience working with financial products, payment systems, or regulated environments is essential for navigating the complexities of the domain.
Nice to have
- Background in fintech with knowledge of payment flows or financial products, providing context for the unique challenges of the industry.
- Experience with QA platforms or testing infrastructure, including familiarity with simulation tools, test orchestration, and result analysis.
- Experience building ephemeral environments, developer sandboxes, or test data management systems, understanding the nuances of secure and scalable isolation.
Skills & tools
- API-first platform design expertise, with a strong understanding of RESTful principles, webhooks, and integration patterns.
- Developer experience (DevX) strategy, focusing on reducing friction and increasing efficiency for internal and external consumers of technology.
- Agentic AI implementation, exploring how autonomous agents can be leveraged to enhance testing workflows and product discovery.
- Stakeholder management skills, adept at building consensus and navigating organizational complexity to drive initiatives forward.
- Data-driven product prioritization, using metrics, user research, and business goals to inform decision-making and roadmap planning.
Practical notes
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Salary: $201,600 - $302,400 base plus RSUs.
- Hiring process: Typically 4 weeks; we aim to respond to applications within 5 business days.
- Adyen is an equal opportunity employer and complies with the San Francisco Fair Chance Ordinance.