Internal Communications & Content Specialist

About the role

You will own the end-to-end planning, creation, and execution of internal and external communications that shape how 3Pillar shows up as a brand and as an employer. This role sits at the intersection of marketing, HR, and product, translating complex AI transformation work into clear stories for employees, partners, and clients. You will manage the narrative around the company's HelixAI platform and Helix Pods delivery model, ensuring these ideas are accessible and compelling. You will write, edit, and publish across digital channels while coordinating closely with Sales, Product, Innovation, and Talent teams. A large part of the job will be maintaining consistency in voice and visuals so that messaging feels unified no matter where it is seen. You will measure what works and iterate quickly, using data to guide improvements in content performance. This is a hands-on position for someone who prefers doing over debating and who is accountable for results.

Key facts

What you'll do

Develop and execute internal communication campaigns that keep employees aligned with company goals and priorities.

Create clear, structured content that explains 3Pillar's AI transformation services to both technical and non-technical audiences.

Maintain and evolve the company website, ensuring content is accurate, up to date, and aligned with business objectives.

Manage social media channels to strengthen brand awareness and support business development efforts.

Produce sales enablement materials that help teams communicate value propositions to prospects effectively.

Collaborate with the Talent team to design and distribute employer brand messaging that supports recruitment and retention.

Work with Product and Innovation teams to translate platform updates and client wins into engaging narratives.

Plan and maintain an editorial calendar that coordinates content across regions, teams, and channels.

Write, edit, and proofread copy for emails, landing pages, presentations, blogs, and other communication formats.

Collect and analyze performance metrics to guide optimization of content and campaigns over time.

Coordinate and support the execution of webinars, virtual events, and marketing campaigns from concept to delivery.

Ensure brand consistency in visuals, tone, and messaging across all internal and external touchpoints.

Help translate global messaging into formats that resonate with regional audiences while preserving core intent.

Support ad hoc projects that may include case studies, newsletters, presentations, and other business-critical materials.

Requirements

Bring a proven track record in communications, content creation, or digital marketing roles.

Demonstrate excellent writing and editing skills with a strong eye for detail and clarity.

Have hands-on experience managing website content and social media channels independently.

Be able to take complex AI and technology topics and turn them into simple, engaging stories.

Show strong organizational skills and the ability to manage multiple priorities and deadlines at once.

Be comfortable working across different time zones as part of a distributed global team.

Have familiarity with content and publishing tools used for web and social media management.

Be capable of measuring content performance and proposing improvements based on data and feedback.

Nice to have

Have previous experience working in technology services or consulting environments.

Understand AI concepts and the way enterprise software is sold and positioned in the market.

Have used employee engagement or internal communications platforms and understood best practices.

Possess video, design, or basic production skills that can support content creation.

Practical notes

This is a full-time role based in India within a distributed, global organization.

Compensation details were not disclosed in the original job posting.

The role involves work in marketing, internal communications, and business development support.

Close collaboration with Sales, Product, Innovation, and Talent teams is expected as part of daily workflows.

The company operates across North America, Europe, Latin America, and Asia, requiring awareness of multiple regions.

Project highlights

Build and maintain an editorial calendar that serves multiple audiences and regions simultaneously.

Tell the story of the HelixAI platform and the Helix Pods delivery model in a way that is easy to understand.

Strengthen the employer brand to support talent acquisition and internal engagement efforts.

Refresh the company website to improve clarity, consistency, and usability for visitors.

Create content that gives sales and business development teams a clear competitive advantage.

Why you should apply

Join a fast-growing company focused on AI transformation and enterprise innovation.

Own content across internal and external channels with a high degree of autonomy.

Directly support Sales, Talent, and Product teams with the content they need to succeed.

Gain exposure to diverse markets, industries, and audiences around the world.

Grow your skills and responsibilities as the company expands its enterprise AI business.

Take part in shaping how 3Pillar communicates its platform, services, and employer value proposition.