Inside Sales Manager, Existing Accounts

About the role

The SMB Account Management team selects and develops Inside Sales Managers to lead, coach, and grow an inside sales organization. Success in this role drives daily customer relationships, campaign management, and renewals for existing accounts. Guiding the team through change while protecting morale and company culture defines part of this position.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

Monthly revenue targets are pursued through team collaboration and consistent performance.

Forty percent of time is dedicated to training and coaching the team to achieve excellence.

Hiring participation is heavy to identify high-performing team members.

Weekly reporting on team progress keeps leadership informed about projects and outcomes.

Positive change and retention of top performers are driven through coaching sessions with team members.

Representatives receive call coaching and assistance when support is needed.

Cross-team efficiency is optimized by aligning with sales peers across departments.

Team effectiveness grows as sales processes are reviewed and refined.

Clients are coached on presenting value for new products by the team.

All other assigned duties are completed as required.

Regular in-office presence is maintained from the Tempe offices as this is not a work-from-home management role.

Requirements

The posting states a pay range of $85000 to $85000.

Experience managing inside sales in a quota-carrying, transactional environment is mandatory, affecting month-over-month revenue or profit.

The full sales cycle from open to close is handled, including objection management.

Successful sales team development is driven by enthusiastic leadership and motivational skills.

Monthly and weekly sales trends, metrics, and KPIs are analyzed to create meaningful improvements.

New salespeople are hired and trained with demonstrated success.

Leading by example reflects a track record of past sales rep or individual contributor performance.

Consistent training on new products and sales techniques is performed.

Organization and time management skills are strong.

Sales administration is handled effectively using Salesforce.com.

Resourceful problem solving supports quick decision making.

MS Office Suite, including Word, Excel, Outlook, and PowerPoint, is used proficiently.

Regular in-office presence is required in Tempe, and this role is not remote.

A Bachelor's degree or higher is earned or pursued.

Practical notes

This position is based in Tempe, Arizona, and requires regular in-office presence. The role is part of an equal opportunity framework that values diverse applicants. Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.