Inside Sales - Account Executive, Inbound

About the role

ZipRecruiter is looking for an Inside Sales Account Executive to join its team in Phoenix, Arizona. This role focuses on managing inbound leads and converting interested prospects into active customers of the ZipRecruiter platform. The Account Executive will handle incoming inquiries from hiring professionals and guide them through the signup and onboarding process. Success in this position requires strong communication skills and the ability to understand each prospect's unique hiring needs, making it a core part of ZipRecruiter's broader sales organization dedicated to helping businesses find qualified candidates efficiently.

Key facts

This role is based in Phoenix, Arizona and is part of ZipRecruiter's sales organization. The engagement type and compensation details are not provided in the source listing.

What you'll do

• Respond to inbound leads and qualify prospects based on their hiring needs and budget
• Schedule discovery calls with potential customers to understand their recruitment challenges
• Present the ZipRecruiter platform features and demonstrate how they address each prospect's goals
• Build and maintain a pipeline of inbound opportunities through the company's CRM system
• Collaborate with marketing and product teams to relay customer feedback and market insights
• Negotiate pricing and terms to close deals with new accounts
• Provide accurate forecasts of weekly and monthly sales activity to leadership
• Create tailored proposals that outline how ZipRecruiter can support each customer's hiring strategy
• Follow up with prospects who have shown interest but have not yet committed to a purchase
• Coordinate with the customer success team to ensure a smooth transition after a deal is closed
• Stay informed about industry hiring trends and competitor offerings to position ZipRecruiter effectively
• Document all sales activities and customer interactions to maintain a complete record of the pipeline
• Participate in regular team meetings to review pipeline status, share best practices, and align on quarterly objectives
• Research and identify new inbound opportunities through digital channels and respond promptly to all qualified leads

Requirements

• Strong verbal and written communication skills with the ability to explain technical concepts clearly to diverse audiences
• Comfortable working in a structured sales environment with defined processes, metrics, and regular performance reviews
• Ability to manage multiple inbound opportunities simultaneously and effectively prioritize each one based on potential value
• Self-motivated approach to prospecting and following up on leads without requiring constant supervision or direction
• Familiarity with sales methodologies and the full cycle of converting inbound interest into qualified accounts
• Willingness to learn the ZipRecruiter product thoroughly and stay current on all platform updates and features
• Comfortable using CRM software and other sales tools to track, manage, and report on customer interactions
• Ability to work within the Phoenix, Arizona time zone for all standard business hours each week
• Experience working in a fast-paced sales environment where quick adaptation to new products and markets is valued
• A positive attitude toward rejection and the resilience to persist through a competitive sales cycle

Nice to have

• Prior experience in a B2B sales role focused on software or recruitment technology products
• Exposure to inbound lead generation and marketing-qualified lead handoff processes within a sales team
• Understanding of applicant tracking systems or online job board platforms and how they operate
• Experience working in a team-oriented sales environment with shared goals and a collaborative culture
• Knowledge of hiring trends and the broader talent acquisition landscape would be a strong advantage

Skills & tools

• Proficiency with customer relationship management platforms for tracking and organizing sales activities
• Familiarity with video conferencing and phone-based communication tools for remote and in-person conversations
• Comfort with spreadsheet applications for reporting, forecasting, and pipeline management tasks
• Basic understanding of sales analytics and forecasting methodologies to support planning efforts
• Ability to navigate web-based SaaS products quickly and learn new interfaces with ease
• Strong organizational skills for managing a high volume of inbound inquiries and follow-up actions

Practical notes

• This position is based in Phoenix, Arizona and requires on-site presence during standard business hours
• The hiring process may include multiple rounds of interviews with sales leadership and team members
• New hires should expect a training period focused on the ZipRecruiter product and established sales workflows
• Performance in this role is measured through conversion rates, pipeline growth, and customer acquisition metrics
• ZipRecruiter values candidates who demonstrate curiosity about the hiring technology space and a commitment to continuous improvement
• The team operates with a structured schedule and clear expectations for weekly activity targets and revenue goals