Commercial Insurance Accounts Broker

About Zensurance

Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

We have been recognized for rapid growth and industry impact. Our accolades include Deloitte's Technology Fast 50 for 2023, 2024, and 2025. We also earned a place on the Deloitte Technology Fast 500 list in 2024 and 2025. also, we were named a Top Insurance Employer in 2022.

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you are looking to build something meaningful in a fast-growing, customer-focused company, we would love to hear from you.

At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily. We are currently seeking a driven Commercial Account Broker to join our growing Accounts team. This is a fantastic opportunity for a client-centered insurance professional who holds themselves to the highest standards and aligns their success with that of the customer. We are boldly going where no insurance broker has gone before.

About the Role

You will take ownership of a book of business, guiding clients through coverage while delivering unmatched service. You will challenge existing patterns and work alongside partners to shape a digital insurance journey. This role suits a client-focused professional who aligns personal success with customer outcomes. You will report directly to the Team Lead.

This position includes key responsibilities essential to maintaining client satisfaction and operational excellence. You will set the foundation for intake by organizing client records and preparing documentation for smooth service. During the build phase, you will construct coverage options, balancing policy terms with client risk profiles carefully. You will conduct thorough reviews of each account to ensure accuracy before proposals move forward.

You will ship solutions through clear communication, confirming that clients understand their protection. You will open dialogue with partners to align insurance strategies with evolving business goals. You will establish renewal paths by tracking expiration dates and maintaining consistent account oversight. also, you will refine daily workflows using internal tools to increase accuracy and response times for clients. You will also support team objectives by sharing insights that strengthen account performance and client retention.

This role operates out of our Toronto, Ontario office. The engagement is full-time. A comprehensive benefits package accompanies this position.

What You Will Do

• Organize client records and prepare documentation to set the foundation for intake.
• Construct coverage options during the build phase, balancing policy terms with client risk profiles.
• Conduct thorough reviews of each account to guarantee accuracy before proposals advance.
• Communicate solutions clearly to confirm client understanding of their protection.
• Collaborate with partners to align insurance strategies with evolving business goals.
• Track expiration dates to establish renewal paths and maintain consistent account oversight.
• Utilize internal tools to refine daily workflows, thereby increasing accuracy and response times.
• Share insights that strengthen account performance and client retention in support of team objectives.

Requirements

You must hold a minimum of three years of experience in commercial account management within insurance. You need a proven ability to manage multiple clients while maintaining high standards of service. You should understand how to interpret policy details and explain them to business owners clearly.

Nice to Have

Knowledge of insurance brokerage operations and digital platforms is preferred.

Skills & Tools

Specific tools and software skills will be discussed during the application process.

Practical Notes

Please visit the official apply page to confirm the most current details regarding compensation and requirements.