Commercial Insurance Renewals Broker

About the Role

Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we create a digital-first experience that makes obtaining the right coverage simple, fast, and accessible. We are currently seeking a driven Commercial Renewals Broker to join our growing Renewals team. In this role, you will be responsible for working with our existing clients to facilitate the renewal of their policies and retaining their business. There is no cold calling or prospecting required, as we provide the leads and accounts. You will report directly to the Team Lead. If you are looking to build something meaningful in a fast-growing, customer-focused company, we encourage you to apply.

The successful candidate will guide policy renewal projects from initial contact through final confirmation, working with Canadian firms on digital terms. You will translate complex coverage details into clear, understandable options, aligning renewal choices with business priorities while always protecting client interests. You will question standard approaches, test alternative structures, and document decisions so that your work remains traceable and consistent. We value ownership, collaboration, and innovation, and our team thrives on solving complex challenges and making a real impact in an industry ready for change.

Key Responsibilities

You will design intake routines that capture client context and coverage history before any renewal discussion begins. This initial step ensures a thorough understanding of each account. You will construct policy alternatives by comparing limits, exclusions, and conditions across insurers for every account. Following this analysis, you will review renewal outcomes against original objectives, documenting tradeoffs and client reasoning for future learning and improvement.

A critical part of the role involves shipping updated binders and endorsements on schedule. You will coordinate with underwriters and clients to avoid coverage gaps and ensure a seamless transition. To support strategic decision-making, you will partner with analytics colleagues to refine pricing assumptions and improve renewal forecasting accuracy over time. You will also support portfolio health by tracking expiration patterns and flagging accounts needing early intervention or restructuring. also, you will champion feedback from clients, turning their concerns into adjusted terms or new conditions where coverage allows. To ensure operational efficiency, you will choreograph handoffs between sales, compliance, and operations so that renewal insights move smoothly across teams.

Qualifications

To be considered for this position, you must hold at least 3 years of experience in commercial insurance renewals within Canada. You must have a solid understanding of broker workflows, policy documentation, and regulatory expectations for insurance in Canadian markets. The ideal candidate can manage competing priorities, maintaining quality when handling multiple accounts with approaching deadlines. Clear communication in English, both in writing and during conversations with brokers and clients, is essential for success in this role.

Compensation and Recognition

Zensurance has been recognized for its rapid growth and industry impact, including accolades such as Deloitte's Technology Fast 50, Deloitte's Technology Fast 500, and Top Insurance Employers. These achievements reflect our commitment to excellence and innovation. The compensation for this position ranges from $85,000 to $100,000 annually.

Application Details

Location: Canada

Engagement: Full-time

Please If you are passionate about transforming the insurance industry and want to join a customer-focused, high-growth company, we would love to hear from you.

What you'll do

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About the company

Zensurance builds digital solutions for commercial insurance in Canada. The platform guides businesses through coverage options, using technology and industry knowledge to match policies with risk profiles.

Teams design, develop, and refine this experience. You work with underwriters and engineers to test ideas, analyze outcomes, and improve tools that support accurate, accessible quoting and administration.