Director, Product Management

About the role

Workato is seeking a strategic leader to guide product initiatives and drive innovation within our automation and integration ecosystem. You will oversee key product areas, ensuring our solutions meet the complex needs of enterprise customers while maintaining our commitment to high-quality, user-centric design. This role requires a forward-thinking individual who can synthesize market demands into coherent product narratives. You will be responsible for translating abstract customer pain points into concrete product capabilities that deliver measurable value. The position demands close collaboration with technical and commercial stakeholders to ensure alignment between vision and execution. Success in this role will be defined by your ability to build cohesive product strategies that reinforce our market position. You will act as the voice of the customer throughout the product lifecycle, from ideation to launch. Ultimately, you will shape the future trajectory of the Workato platform in a competitive landscape.

Key facts

What you'll do

• Orchestrate product strategy and execution for designated segments of the Workato platform to ensure cohesive vision implementation.
• Facilitate deep collaboration with engineering, design, and go-to-market teams to translate abstract concepts into tangible, impactful features.
• Architect and maintain dynamic product roadmaps that rigorously align with overarching corporate objectives and evolving customer requirements.
• Conduct sophisticated analysis of market movements and qualitative user feedback to uncover actionable opportunities for sustainable growth.
• Guide and develop a high-caliber team of product managers through mentorship, fostering an environment of excellence and innovation.
• Synthesize complex technical constraints into clear product requirements that balance feasibility with user desirability.
• Champion data-driven decision-making by leveraging analytics to validate hypotheses and refine product hypotheses continuously.
• Represent Workato in key industry forums and customer engagements to gather insights and build strategic partnerships.
• Prioritize competing demands within the product backlog to optimize for customer value and business impact.
• Establish metrics and success criteria for product initiatives, ensuring accountability and measurable outcomes.
• Drive the discovery process for new features, validating concepts through user research and iterative testing.
• Ensure all product deliverables adhere to enterprise-grade standards for security, compliance, and scalability.
• Act as a strategic partner to sales and customer success, equipping them with tools and narratives to drive adoption.
• Lead cross-functional initiatives that break down silos and promote a unified product culture across the organization.

Requirements

• Demonstrate proven experience in product management, specifically within the B2B SaaS or enterprise software space, with a track record of successful launches.
• Exhibit a demonstrated ability to lead cross-functional teams and effectively manage complex product lifecycles from conception to maturity.
• Possess strong technical aptitude with a functional understanding of integration, automation, or API-based platforms and their underlying principles.
• Showcase excellent communication skills to clearly articulate product vision, strategy, and rationale to both technical and non-technical stakeholders.
• Thrive in a fast-paced, ambiguous environment while maintaining an unwavering customer-first mindset in all decision-making processes.
• Hold a Bachelor's degree or equivalent practical experience, demonstrating a foundational knowledge of business or technology disciplines.
• Bring a minimum of five years of progressive responsibility in product management roles, with at least two years in a leadership capacity.
• Display a commitment to ethical business practices and compliance with corporate governance standards in all product activities.

Nice to have

• Possess prior experience working with iPaaS, low-code/no-code automation tools, or agentic AI workflow platforms.
• Have a background in scaling enterprise-grade products from early-stage development to broad market adoption and maturity.

Practical notes

• This is a full-time position based in Palo Alto, California.
• The company provides comprehensive benefits, including health insurance, stock options, and an employee assistance program.
• Workato offers professional development budgets and structured training programs to support continuous learning.
• The organization supports flexible working arrangements to promote a healthy work-life balance for all employees.
• Candidates must be authorized to work in the United States without sponsorship for this role at this time.
• Relocation assistance is not available for this position.
• The role requires occasional travel to meet with key customers and stakeholders as business needs dictate.
• Professional growth is supported through allocated time for learning and skill enhancement during work hours.