Director of Product Management

About the role

The Director of Product Management at Jump App owns the strategic vision and execution of the core advisor meeting cycle and the Jump operating system. This role is accountable for translating the vision of a category-defining product into a clear, executable roadmap that drives measurable business outcomes. The hire will establish the product discipline and frameworks that ensure every initiative connects directly to customer value and revenue generation. They will own the prioritization trade-offs that shape the platform, balancing ambitious innovation with the reliability required in financial services. This leader is responsible for setting the standard for how product strategy is formed, communicated, and delivered across the entire product organization. They will ensure that the product engine operates at high velocity while maintaining a deep commitment to compliance and trust. Ultimately, this role defines the future of the advisor-facing surface and the adjacent opportunities that emerge as the platform scales.

Key facts

What you'll do

• Own product strategy and roadmap for Meet and the operating system, with flexibility to extend into adjacent product areas.
• Lead and develop a team of 4-6 PMs, including hiring, onboarding, career development, and performance management.
• Partner with Engineering and Design leadership to drive roadmap execution, quality, and velocity.
• Set the bar for PM craft at Jump through frameworks, processes, documentation, and team norms that raise everyone's output.
• Drive cross-functional alignment on roadmap, pricing and packaging, and integration points with Jump's broader product surface.
• Represent the product perspective in executive and go-to-market conversations, bringing commercial clarity and customer insight into every strategic discussion.
• Hold the team accountable to outcomes, not just outputs, with clear success metrics, honest PMF assessment, and proactive communication when things are not working.
• Help build Jump into a career-making, exceptional place to work.
• Define the product requirements and success criteria for new initiatives before allocating resources.
• Synthesize complex customer and market inputs into a clear product narrative that guides the engineering organization.
• Establish metrics and feedback loops to validate product-market fit and iterate based on evidence.
• Ensure that product decisions consistently reflect the constraints and opportunities of the financial services industry.
• Collaborate with sales and customer success to identify and prioritize high-impact opportunities for the platform.
• Maintain a flexible stance toward emerging product areas as the product organization scales and new priorities arise.

Requirements

You may be a strong fit if you have 10-15+ years of PM experience, with at least 3-5 years managing PM teams. You have a track record of owning and scaling a core product surface - not just shipping features, but building something that became the center of gravity for a business. You demonstrate strong people leadership by developing PMs, building team culture, and holding a high bar without creating drama. You possess deep user empathy, understanding that products in financial services live or die on trust, and you design with that constraint at the center. You show a commercial instinct that connects product decisions to revenue, know what real demand pull looks like, and do not confuse polite feedback with validated signal. You are comfortable with ambiguity and scope, able to write your own brief, define success criteria before asking for resources, and stay oriented when priorities shift. You maintain a strong cross-functional presence, being as credible in a sales debrief as you are in an engineering sprint planning session. You work with a direct, kind, low-drama style and have a genuine desire to help Jump raise the bar for the team and the product.

Nice to have

A background in fintech, financial services, or advisor-facing products is preferred. Experience with AI-powered or data-intensive SaaS is valued. Startup or high-growth environment experience is beneficial. Prior experience building or scaling a PM organization from the ground up is a strong advantage.

Practical notes

This role is full-time and may involve hybrid arrangements with the Draper, UT location.