Technical Director, SAP

About the role

Workato builds enterprise infrastructure for the agentic era, redefining iPaaS and helping organizations unify data, applications, processes, and AI within a single, governed platform. The company operates a cloud-native architecture that connects every application, data source, and process to enable real-time orchestration at scale. Enterprise-grade security and continuous innovation sit at the core of this offering. Workato serves as a trusted foundation that enables organizations to automate with confidence and operationalize AI across the business. You own the end-to-end journey for SAP customers, shaping integration strategy from first contact through delivery and long-term partnership. You balance bold innovation with steady execution while guiding teams to ship reliable solutions. This role demands fluency in both technical depth and business context to navigate complex enterprise environments. You will act as the primary architectural voice for SAP initiatives within the Global Field Specialists team.

Key facts

What you'll do

Design global SAP integration frameworks that scale across regions and diverse customer profiles while maintaining strict governance.

Lead architecture reviews for intricate workflow patterns, ensuring that integration solutions meet enterprise standards for reliability and performance.

Mentor consultants and engineers on best practices, elevating the overall capability of the Global Field Specialists team.

Champion quality standards that keep releases stable, observable, and precisely aligned with stated business intent.

Orchestrate delivery pipelines to transition teams from raw requirements to production confidence with minimal friction.

Translate partner and customer demands into technical guardrails that keep platforms coherent as they evolve over time.

Guide support practices that resolve production incidents efficiently and capture lessons learned to improve future workflow designs.

Build reusable architectural assets and integration patterns that accelerate new engagements and reduce recurring implementation risk.

Partner with commercial and technical stakeholders to ensure roadmap alignment and the fulfillment of realistic commitments.

Drive the adoption of SAP, Workato, and Enterprise MCP practices to create a cohesive integration ecosystem across the organization.

Own the communication of complex technical concepts to both technical audiences and executive stakeholders without loss of clarity.

Establish monitoring and observability strategies specific to SAP integrations to ensure ongoing stability and performance.

Champion the adoption of security and compliance controls within integration designs to protect enterprise data and processes.

Act as a strategic advisor for SAP-related initiatives, influencing long-term architectural direction across the field organization.

Requirements

Hands-on experience with SAP integration scenarios and middleware choices is mandatory for success in this role.

Understanding of enterprise security models, data governance, and compliance implications for integrations is required to meet regulatory standards.

You must have led at least two full lifecycle integration projects in the SAP domain prior to joining Workato.

The ability to communicate clearly with both technical audiences and executive stakeholders is essential for cross-functional collaboration.

Demonstrated capability to operate independently while managing multiple priorities in a fast-paced, matrixed environment.

Experience working within a cloud-native, SaaS-driven operational model is necessary to leverage the platform effectively.

Strong ownership mindset with a bias for action, ensuring that solutions are delivered and sustained beyond initial implementation.

Proficiency in designing integrations that are observable, maintainable, and resilient under varying load conditions.

Commitment to following defined processes while also improving them where inefficiencies are identified.

Nice to have

Experience with Enterprise MCP platforms and managed services is preferred to accelerate integration delivery.

Skills & Tools

SAP, Workato, Enterprise MCP.

Practical notes

Please apply only if you meet the outlined requirements and are willing to engage in the full scope of work described.

The role is based in London, United Kingdom and requires relocation or local presence as dictated by client needs.

Travel may be required within the UK and to client sites across Europe depending on project demands.

Visa sponsorship may be considered for eligible candidates based on role and location requirements.

Candidates must be legally authorized to work in the United Kingdom.

Applications will be reviewed on an ongoing basis until the position is filled.

Deadline for submission is not specified; early application is encouraged to secure consideration.

Ensure all provided information is accurate and reflects your direct experience with the specified technologies.

This position demands a high degree of autonomy, collaboration, and strategic thinking on a daily basis.

You will be expected to participate in on-call rotations for critical production support as needed.

Alignment with Workato's values of transparency, ownership, and excellence is essential for success in this role.