Senior Product Designer
Job description
About the role
This role shapes emergency veterinary care experiences through design. The team creates user-centered technology for hospital teams and the people they serve. You will guide discovery, prototyping, and validation to enhance digital solutions for customers and employees.
Designers shape how products look and feel. Designers create user flows, wireframes, prototypes, and polished visuals. They test ideas with users and iterate on feedback. Design work spans research, interaction design, and visual design. Collaboration with product and engineering happens daily. Design decisions are judged by outcomes such as usability, conversion, and customer satisfaction. Most design teams keep a living design system to keep products consistent.
Key facts
What you'll do
User research drives interviews and focus groups to uncover needs for emergency veterinary workflows.
Observation in real environments reveals how users interact with applications and highlights opportunities for improvement.
Research findings transform into low to high fidelity mockups and prototypes that guide coordinated user testing with hospital employees and customers.
Implementation kickoffs align stakeholders, developers, and testers so intended user experiences are understood, built, and verified.
Completed development undergoes UI reviews to confirm new features are production ready and adhere to design standards.
Interactive prototypes validate solutions with real users before full implementation to refine usability and outcomes.
Requirements
5-10 years of UX/UI product design experience spans browser-based and native mobile applications.
An empathetic, detail-oriented approach supports people-centric solutions for colleagues and diverse users.
Ownership of outcomes drives commitment to long term, impactful results for pets, pet parents, and internal teams.
Curiosity fuels insightful questions and continuous development of skills and knowledge in design practice.
Efficiency values alignment of design decisions with frontend frameworks and established design systems.
Proficiency with Figma, Adobe Creative Suite, GitHub, and Pendo enables clear design creation and communication.
Hands-on experience with AI design tools such as Stitch, Claude Design, or Figma Make supports exploration and prototyping.
Practical notes
In-person presence at VEG Headquarters in White Plains, NY enables close collaboration and strong team alignment.
to ensure readiness for the application process.
Typical interview steps
Design interviews usually include a portfolio review, a design exercise, and a team conversation. Candidates present past work and explain their process and decisions. Some loops include a live design challenge. Communication matters as much as the visual output. Portfolios are strongest when they show the problem, the constraints, and the iteration, not just the final screens. Interviewers also watch how you take feedback.
Good to know
Design roles in emergency veterinary settings require fast decisions and clear communication under pressure.
Design systems and component driven workflows maintain consistency across digital touchpoints for users and internal teams.
AI assisted design tools are emerging in the industry and can accelerate prototyping and exploration for complex problems.
Cross functional collaboration with brand, marketing, and engineering is common in product focused design organizations that serve critical needs.
Questions to ask
Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.
Career growth
Design careers grow from junior to senior, staff, and principal levels. Some designers move into design management or design operations. Specializations include UX research, interaction design, and brand design. Cross-functional influence grows with seniority. Senior designers are expected to influence product strategy, not just execute visuals. Building a habit of user research strengthens any design career.