Billing, Collections & Revenue Accounting Specialist

About the role

You own the complete financial lifecycle for our billing operations from invoicing to cash collection in a consumption-based model. You are the single point of accountability for ensuring that revenue recognition aligns with cash reality across all customer contracts. You will partner directly with executive leadership to defend cash flow and protect the integrity of our revenue metrics. You translate complex contract language into correct journal entries and ensure every invoice reflects the true underlying usage. You will be the calm voice in escalated conversations with customers who are confused about their bills or our policies. You challenge assumptions in the billing system and finance process to eliminate errors before they reach the financial statements. You act as the bridge between the technical metering data and the business outcomes our customers experience. You take pride in explaining the numbers to both non-finance stakeholders and skeptical auditors without ever hiding behind jargon.

Key facts

What you'll do

Review our current ASC 606 processes and flag what does not hold up on a consumption model.

Get into our metering and invoicing tools and identify the first discrepancy that indicates a deeper problem.

Run daily invoicing and cash application, and tie the billing run back to the specific contract terms that generated it.

Answer billing inquiries and follow up on collection emails with professionalism and urgency.

Measure and report on our Days Sales Outstanding (DSSO) and explain the drivers behind the number.

Take full ownership of order-to-cash, including billing, accounts receivable, collections, and cash application.

Own the conversation with customers when invoices are disputed or payments are delayed.

Collaborate with FP&A, deal desk, Sales, and Customer Success to ensure unusual deals bill correctly the first time.

Work the aging schedule deliberately by deciding which accounts to chase, which to escalate, and which are unlikely to pay.

Reduce effort on the month-end close by taking work off the plate of the finance team through automation and clarity.

Lead the revenue month-end close independently, from schedules through journal entries and reconciliations.

Ship the billing improvements identified in the first thirty days and iterate based on feedback from finance and customers.

Optimize usage-based rating so that invoices are accurate and understandable before they are reviewed by a human.

Build revenue and AR schedules that an auditor can follow without needing you to explain every line item.

Identify gaps in our tools or processes and clearly articulate what needs to be built, bought, or automated to scale the operation.

Requirements

You have 3 to 6 years of experience across billing, accounts receivable, collections, and revenue accounting.

Your background includes at least two years of hands-on work in an order-to-cash process end to end.

You have personally owned a receivables portfolio and can describe its value, your starting DSO, and the outcome when you left.

You have run collections yourself, including writing dunning sequences, making collection calls, and deciding when to escalate or write off.

You have configured a usage-based billing system, setting up rating models, plans, and invoicing rather than only consuming system output.

You have handled billing disputes directly with customers, including situations where we were at fault.

You have applied ASC 606 to consumption revenue, covering prepaid drawdown, overages, unused commitments, breakage, and cutoff.

You have owned or materially contributed to month-end close and supported an external audit.

You chase discrepancies until resolved, especially when usage data conflicts with the invoice details.

You are comfortable asking for money and holding your position when Sales requests changes to dunning during a renewal.

You flag issues early instead of silently deciding alone when a situation requires controller-level judgment or customer conversation.

You are based in San Francisco and able to work full time in this role on-site.

Nice to have

A background in a SaaS or usage-based billing environment where revenue recognition rules are constantly tested.

Comfort with SQL or other querying languages to investigate data mismatches and automate reporting.

Experience building a billing process from scratch or migrating from one system to another.

A CPA certification or demonstrated understanding of financial reporting standards.

Practical notes

This is a full-time position based in San Francisco.

The start date and hours will be discussed directly if your profile matches the core requirements.