Cloud Service Engineering Manager

TotersMetnFull Time

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Job description

About the role

As a , you will play a pivotal role in overseeing the development and management of our cloud infrastructure and services. This position requires a strategic mindset combined with hands-on technical expertise to ensure the reliability, scalability, and security of our cloud-based solutions. You will lead a talented team of engineers, driving innovation and best practices in cloud service management while collaborating with cross-functional teams to align technology initiatives with business goals.

Key facts

Location: Metn

Engagement: Full-time

Salary: Competitive and commensurate with experience

Visa: Sponsorship available for qualified candidates

What you'll do

Lead and mentor a team of cloud engineers, fostering a culture of continuous improvement and innovation within the team.
Design, implement, and manage cloud infrastructure solutions that support the company's applications and services, ensuring high availability and performance.
Collaborate with product management and development teams to understand their cloud service needs and translate those into actionable engineering tasks.
Develop and enforce best practices for cloud architecture, security, and compliance, ensuring that all services meet industry standards and regulations.
Monitor cloud service performance and reliability, implementing proactive measures to address any issues that arise.
Manage cloud budgets and resource allocation, optimizing costs while maintaining service quality and performance.
Spearhead the adoption of new cloud technologies and tools, evaluating their potential impact on the organization's infrastructure and services.
Establish and maintain strong relationships with cloud service providers, negotiating contracts and ensuring service level agreements (SLAs) are met.
Conduct regular training sessions and workshops to enhance the technical skills of the engineering team and keep them updated on the latest cloud technologies.
Prepare and present reports on cloud service performance, project status, and team achievements to senior management.
Drive incident response and resolution processes, ensuring that cloud service outages are addressed swiftly and effectively.
Participate in strategic planning sessions to align cloud initiatives with the overall business strategy and objectives.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is a plus.
A minimum of 5 years of experience in cloud engineering or a related field, with at least 2 years in a managerial role.
Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud, including their services and best practices.
Proven experience in designing and managing scalable cloud architectures, with a focus on performance and security.
Familiarity with DevOps practices and tools, including CI/CD pipelines, containerization, and orchestration technologies like Docker and Kubernetes.
Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
Experience with monitoring and logging tools to ensure cloud service reliability and performance.
Knowledge of scripting languages such as Python, Bash, or PowerShell for automation tasks.

Nice to have

Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect) are highly desirable.
Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
Familiarity with Agile methodologies and project management tools like Jira or Trello.
Previous experience in a startup or fast-paced environment is a plus.

Skills & tools

Cloud Platforms: AWS, Azure, Google Cloud
DevOps Tools: Docker, Kubernetes, Jenkins, Terraform
Monitoring Tools: Prometheus, Grafana, CloudWatch
Scripting Languages: Python, Bash, PowerShell
Project Management: Agile methodologies, Jira, Trello

Practical notes

This position is based in Metn, Metn, and requires a full-time commitment. Candidates must be eligible to work in Lebanon, and visa sponsorship is available for qualified applicants. The role involves collaboration with various teams across the organization, making strong interpersonal skills essential. The ideal candidate will be proactive, detail-oriented, and passionate about cloud technologies and engineering excellence.