Senior Manager, Strategy & Business Operations

About the role

At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real potential. With millions of customers worldwide, we are not just changing how people access financial products - we are creating a new credit system that backs the working, whatever they're working toward. The Senior Manager, Strategy & Business Operations will own the most critical, ambiguous problems at the intersection of corporate strategy and execution. You will drive top-tier analysis for investments, M&A, and new market entry while setting the agenda for cross-enterprise initiatives with no clear owner. This role requires a high-autonomy operator who leverages AI and automation to turn messy problems into repeatable systems and clear recommendations. You will serve as a credible senior representative of Tilt to external partners and investors, translating complex data into compelling narratives. If you thrive in undefined, high-stakes environments and are energized by scaling impact at a high-growth company, this position is your opportunity to shape the future of Tilt.

Key facts

What you'll do

• Lead end-to-end ownership of strategic workstreams, defining where Tilt should play and how to win across new product lines, licensing, and structural opportunities.
• Drive corporate development by leading due diligence on M&A targets, building proactive acquisition theses, and maintaining a prioritized target list aligned with Tilt's portfolio strategy.
• Own investor-relations strategy and execution, shaping the narrative for external stakeholders and ensuring alignment between business performance and market expectations.
• Set the agenda on ambiguous, cross-enterprise problems by independently framing issues, testing hypotheses, and driving implementation of optimal solutions.
• Lead high-impact business operations initiatives that build synergy and economies of scale across Tilt's global portfolio, from annual planning to executive reporting.
• Reduce complexity and drive clearer ownership and visibility into key business operations, turning qualitative input into actionable, data-backed decisions.
• Support international expansion by contributing to new-market selection, entry strategy, and resourcing decisions from initial idea through launch execution.
• Leverage AI and automation to transform manual workflows into scalable systems, improving accuracy, speed, and decision quality across strategy and operations.
• Build and synthesize complex analytical models and financial frameworks, using data to drive decisions and communicate compelling stories to executives and boards.
• Act as a credible, senior-level external counterpart for Tilt, establishing trust and advancing strategic objectives with partners and investors.
• Translate board-level questions into tangible analyses and recommendations, ensuring that strategic choices are grounded in rigorous assessment and clear logic.
• Collaborate fluidly across corporate strategy, M&A, investor relations, and business operations to solve problems that span teams and markets.
• Identify and own critical initiatives that have no natural owner, ensuring progress from first principles to in-market results without waiting for direction.
• Use a hands-on approach to navigate between strategic thinking and detailed model building, balancing depth of analysis with speed of execution.
• Champion a culture of trust and potential, aligning with Tilt's belief that people are good and that great products reflect that trust.

Requirements

• You have 5+ years of experience in strategy, BizOps, corporate development, or other operating roles at high-growth startups.
• Prior top-tier management consulting experience is a plus and strengthens your track record of delivering rigorous analysis.
• You have a proven ability to own ambiguous, high-stakes problems from definition through execution, advancing them independently without a playbook.
• You bring deep analytical and financial-modeling strength, using data to drive decisions and construct clear, persuasive narratives for senior stakeholders.
• You are highly organized and autonomous, comfortable taking ownership of ambiguous, high-impact work and building alignment across teams without heavy structure or direction.
• You are a clear, confident communicator who earns trust quickly with senior executives, investors, and external partners through concise and compelling communication.
• You are a hands-on, results-focused operator who is equally comfortable challenging assumptions in a data model and presenting to a board of directors.
• You instinctively use AI and automation to turn manual, repetitive work into repeatable systems that scale and reduce error.
• You believe, like Tilt does, that people are good, and that great products should reflect that fundamental trust in users and in the working population.
• You are comfortable working fully remotely in a virtual-first environment while maintaining high visibility and direct access to leadership.
• You are willing to accept occasional travel, with an expectation of around 4 times per year for company onsites and market visits.
• You are based in the US or Americas region, with the ability to work within U.S. time zones as a core requirement of the role.
• You are comfortable engaging with fast-moving, evolving priorities in a high-growth startup environment where ownership and adaptability are essential.
• You understand that growth opportunities at Tilt are based on demonstrated impact and contributions, not rigid promotion timelines, and you are motivated by visible, earned recognition.
• You are prepared to participate in virtual-first teamwork alongside a globally distributed team spanning 14 countries and 12 time zones.

Nice to have

• Experience supporting international expansion into emerging markets with nuanced go-to-market and entry strategies.
• A background in financial services or credit infrastructure, providing context for Tilt's product and model-driven approach.
• Familiarity with machine learning concepts and data-driven decision frameworks, enabling deeper collaboration with product and data teams.
• Track record of building repeatable operational processes and systems that improve efficiency and scalability.
• Experience working with board-level materials, investor decks, and external stakeholder communications in a growth-stage company.

Practical notes

This role is full_time and remote based in the US. Occasional travel is expected, with an approximate schedule of 4 onsites and market visits per year. There are no specific hours or deadlines published for this role beyond standard expectations for high-growth startup operations. Compensation details were not provided in the source material.