Compliance Analyst

About the role

This position supports the company's commitment to regulatory adherence and ethical practices. You will play a key part in maintaining compliance standards across various operational areas, working with different departments to ensure our products and customer interactions are sound. Your analytical abilities and dedication to detail will be vital in building customer confidence and fostering a culture of compliance. You will serve as a critical link between regulatory expectations and day-to-day business operations. The role requires a proactive mindset to identify risks before they escalate into significant issues. You will be expected to translate complex regulatory language into actionable steps for internal teams. Success in this position will be measured by the integrity of our compliance posture and the trust we build with customers. This is a foundational role that ensures the long-term sustainability of our operations.

Key facts

What you'll do

• Analyze customer feedback to identify recurring issues and suggest improvements to products and services.
• Prepare and submit accurate responses to regulatory inquiries.
• Maintain records of potential consumer harm risks associated with products and processes.
• Research and track state-specific regulations, focusing on areas like electronic work authorization and disclosure laws.
• Identify opportunities to use automation and AI to enhance compliance processes and efficiency.
• Conduct thorough reviews of marketing materials to ensure adherence to legal and regulatory standards.
• Develop and maintain detailed documentation for audit trails and regulatory examinations.
• Monitor industry updates and regulatory changes to ensure the company adapts promptly.
• Collaborate with legal and product teams to implement compliant solutions from the initial design phase.
• Investigate potential violations or discrepancies and recommend corrective actions.
• Coordinate with cross-functional departments to ensure compliance policies are understood and followed.
• Perform regular testing of controls to verify their effectiveness and identify areas for enhancement.
• Compile comprehensive reports for internal stakeholders and regulatory bodies as required.
• Support the development of training materials to educate staff on compliance obligations.

Requirements

• A minimum of 2 years of experience in compliance or a related field within financial services or fintech.
• Demonstrated strong analytical and critical thinking capabilities.
• Excellent organizational skills with a keen eye for detail.
• Proficient written and verbal communication abilities.
• Capacity to collaborate effectively with colleagues across different teams.
• A self-directed approach to problem-solving.
• Ability to manage multiple priorities in a fast-paced remote environment.
• Understanding of regulatory frameworks specific to the financial services industry.

Nice to have

• Experience with data analysis.
• Prior work with complaint handling systems.
• Familiarity with preparing legal or compliance correspondence.
• Understanding of financial compliance marketing regulations.

Practical notes

• This is a remote position requiring travel for company gatherings at least twice annually.
• Health plans are available with substantial employer subsidies.
• Opportunities for professional growth are based on contributions.
• Applications are encouraged from individuals with ambition and drive, even if they do not meet every listed qualification.

The Compliance Analyst role at Tilthq is designed for a professional who thrives in a dynamic, responsibility-driven environment. You will be expected to manage a diverse portfolio of compliance tasks with a high degree of ownership. This role is not just about following rules; it is about actively interpreting them and applying them to complex business scenarios. You will be the person who asks the critical questions that protect the company and its customers. The successful candidate will demonstrate a consistent history of making sound judgments based on regulatory evidence. This position requires a balance of independent work and cross-team collaboration to ensure alignment on compliance standards. You will be expected to communicate your findings clearly and concisely to both technical and non-technical audiences. The goal is to build a compliance framework that is both robust and practical for the business to follow.

This position is full-time and remote, located within the United States, offering a salary range of $76,840 to $90,400, plus equity, as detailed in the key facts section. The compensation is designed to reflect the value of the expertise and diligence required to succeed in this role. You will be working closely with the Compliance team to establish and maintain effective controls. A significant portion of your day will be spent reviewing documentation, analyzing data, and communicating with stakeholders. You will be responsible for ensuring that our marketing and operational practices do not mislead consumers. This involves a deep dive into the specifics of state laws regarding electronic work authorization and disclosure requirements. You will need to stay current on regulatory trends and translate them into internal policies.

The ideal candidate will have at least two years of proven experience in compliance, specifically within financial services or fintech environments. You must possess strong analytical and critical thinking skills to assess complex information. Excellent organizational skills are essential, as you will be managing multiple records and deadlines simultaneously. Proficiency in both written and verbal communication is a hard requirement for this role. The ability to collaborate effectively with colleagues across different teams is necessary for success. A self-directed approach to problem-solving is essential, as you will often be the first line of defense against regulatory risk.

Candidates should be comfortable using AI and automation tools to improve compliance efficiency. Experience with data analysis is a preferred qualification that would strengthen your application. Prior work with complaint handling systems would be advantageous for managing consumer risk assessments. Familiarity with preparing legal or compliance correspondence is also a preferred nice-to-have. Understanding of financial compliance marketing regulations is another area where experience would be beneficial. You will be using these skills to conduct marketing reviews and support audit efforts.

This role includes specific practical requirements that ensure operational continuity. Travel is required for company gatherings at least twice annually, so you must be willing to arrange your schedule accordingly. Health plans are available to support you and your family, with substantial employer subsidies to reduce your costs. Professional growth opportunities are directly tied to your contributions and performance in the role. The company encourages applications from individuals with ambition and drive, even if they do not meet every single listed qualification on the requirements list. This is an opportunity to grow within a compliance framework that values integrity and precision.