Chief People Officer

About the role

You will architect and own the end-to-end employee lifecycle strategy that aligns with our evolving field catalyst model and supports our mission to end suicide among LGBTQ+ youth. You will translate our core values of Heart, Integrity, Community, Belonging, and Progress into tangible people programs and policies that scale across a distributed workforce. You will serve as the executive thought partner to the CEO, guiding major organizational design decisions and change initiatives with data and empathy. You will design a high-accountability people infrastructure that removes barriers, fosters inclusion, and reinforces a unified culture across a remote-first environment. You will steward critical functions including talent acquisition, total rewards, learning and development, performance management, and employee relations with a focus on sustainability. You will ensure that our human capital strategy supports both the urgent crisis-response needs of our frontline services and the long-term goals of organizational resilience. You will build strategic partnerships with cross-functional leaders to embed people insights into business planning and operational execution. You will oversee the deployment of modern HR systems and data frameworks that enable evidence-based decision-making and continuous improvement.

Key facts

What you'll do

Establish a cohesive human resources vision that integrates with The Trevor Project's strategic priorities and operational realities.

Design and lead the execution of a scalable talent acquisition strategy that delivers a diverse, high-performing pipeline of mission-driven candidates.

Own the end-to-end employee experience, optimizing touchpoints from onboarding through separation to drive engagement and retention.

Champion data-driven decision-making by developing and monitoring people metrics, dashboards, and insights that inform leadership and program investments.

Define and evolve total rewards, benefits, and compensation structures to ensure competitiveness, equity, and alignment with organizational goals.

Build and sustain a robust learning and development ecosystem that supports skill growth, leadership pipelines, and crisis-response readiness.

Lead performance management and organizational design initiatives that clarify roles, responsibilities, and accountability across teams.

Partner with the Executive team to lead change management efforts, facilitating communication, alignment, and cultural cohesion.

Oversee employee relations, HR operations, and compliance to maintain a safe, ethical, and legally sound work environment.

Champion diversity, equity, inclusion, and belonging initiatives that reflect The Trevor Project's commitment to LGBTQ+ youth and communities.

Collaborate with Finance and other stakeholders to manage HR budgets, forecast headcount costs, and optimize resource allocation.

Serve as a thought leader and external representative of The Trevor Project's people strategy within the broader HR and nonprofit community.

Implement HR technology solutions and systems that streamline processes, enhance the employee journey, and provide actionable insights.

Foster a culture of continuous improvement by testing, learning, and iterating on people programs based on feedback and outcomes.

Requirements

Authorization to work for any employer in the United States is required.

The Trevor Project will not sponsor a work visa for this role.

You must be eligible to work without sponsorship in the United States.

You must be prepared to perform all duties of the role while located in the continental United States, Alaska, or Hawaii.

Occasional travel may be required as part of the responsibilities for this position.

This role is classified as Exempt under the Fair Labor Standards Act.

This is a full-time position with a standard forty-hour work week.

You must be able to demonstrate integrity, commitment, and alignment with The Trevor Project's core values of Heart, Integrity, Community, Belonging, and Progress.

You must approach the role with a high level of accountability, resilience, and ethical decision-making.

You must be prepared to engage in a mission-driven environment that serves LGBTQ+ youth in crisis 24/7.

You must be comfortable leading through ambiguity and managing priorities in a fast-paced, evolving organizational context.

You must be capable of building trusted relationships with internal stakeholders at all levels of the organization.

You must be willing to contribute to a remote-first culture that prioritizes inclusion, collaboration, and psychological safety.

You must be able to manage confidential information with discretion and professionalism.

Practical notes

This role operates within a standard full-time forty-hour schedule with no specified alternative arrangements. The position is remote within the United States, including Alaska and Hawaii, with occasional travel required to support organizational needs and strategic objectives. As this is an exempt role, it does not qualify for overtime compensation under the Fair Labor Standards Act. The anticipated start date is not specified in the source materials. The recruitment process for this position is being conducted by On-Ramps, and all applications must be submitted through their dedicated portal. Applicants are reminded that any offers extended are contingent on authorization to work in the United States without sponsorship, as The Trevor Project will not sponsor work visas for this role. All selected candidates should be prepared to engage with the physical and operational realities of a crisis-facing nonprofit that depends on resilient, values-aligned leadership to sustain its impact.