Enterprise Account Executive - Mixed Industries

About the role

As an Enterprise Account Executive at Talkdesk, you will play a crucial role in driving revenue growth by overseeing the sales process. Your main responsibility will be to develop and execute a strategic sales plan that aligns with both immediate and long-term business objectives. Building and nurturing strong relationships with clients and internal teams will be essential to your success in this position.

Key facts

What you'll do

• Meet and exceed quarterly and annual sales goals through effective management of the sales process.
• Develop and implement a comprehensive sales strategy that ensures consistent performance aligned with company objectives.
• Build and sustain strong relationships with prospects, existing customers, and business partners.
• Work closely with the sales team to ensure alignment with the Go-to-Market strategy, focusing on market segmentation and targeted accounts.
• Provide accurate sales forecasts to management, adhering to company policies and practices.
• Gather and relay customer feedback and market insights back to the organization to facilitate continuous improvement.
• Engage proactively in cross-functional problem-solving to meet customer needs effectively.
• Prioritize customer requirements to guide engineering and other teams in their initiatives.
• Conduct market research to identify new business opportunities and develop targeted outreach strategies.
• Participate in industry events and conferences to network and promote Talkdesk solutions.
• Collaborate with marketing teams to create effective campaigns that resonate with target audiences.
• Utilize CRM tools to track sales activities and manage customer relationships efficiently.

Requirements

• Willingness to travel 50% of the time or more is essential.
• A minimum of 5 years of experience in new business development and direct sales, with a proven history of meeting or exceeding quotas.
• Experience in selling Software as a Service (SaaS) solutions and managing complex sales processes directed at senior executives in large enterprises.
• Strong analytical skills coupled with business acumen, enabling you to identify opportunities and cultivate positive relationships.
• Demonstrated success in planning and executing new business initiatives effectively.
• Proven track record of increasing revenue and acquiring new customers successfully.
• Excellent verbal and written communication skills, along with strong presentation abilities.
• Extensive experience in negotiation and contract development is required.
• Ability to thrive in a dynamic startup environment, adapting to changing needs and priorities.
• A Bachelor's Degree is preferred, although relevant experience may be considered.

Nice to have

• Familiarity with CRM software and sales enablement tools.
• Previous experience in the technology or telecommunications industry.
• Knowledge of market trends and competitive landscape within the SaaS sector.
• Proven ability to mentor junior sales staff or lead small teams.
• Experience in developing and delivering training programs for sales teams.

Skills & tools

• Proficiency in CRM platforms such as Salesforce or similar tools.
• Strong understanding of sales methodologies and techniques.
• Ability to analyze data and derive actionable insights.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and the ability to work collaboratively across teams.

Practical notes

The compensation for this role includes a base salary and performance-based incentives, with an On-Target Earnings (OTE) range of $200,000 to $240,000. Additional compensation may include long-term incentives such as equity and short-term incentives like bonuses or commissions.

Health benefits include comprehensive medical, dental, vision, life, and disability insurance, along with an Employee Assistance Program (EAP). Employees can participate in a 401(k) retirement plan.

Talkdesk offers an uncapped paid time off policy for exempt employees, while non-exempt employees follow an accrual-based system, both subject to managerial approval. Employees also enjoy 14 paid holidays annually and uncapped paid sick leave for exempt employees, with non-exempt employees accruing sick leave as well.

Interested candidates are encouraged to apply online. The application window will close at least three days from the posting date, which is set for June 29, 2026.

For any questions regarding this job posting, please reach out to the Talent team at Talent@talkdesk.com. Benefits and perks may vary based on employment type with Talkdesk.