Product Manager, Interactive Avatar API

About the Role

For years, avatars have been something you watch. You write a script, we render a video, someone presses play. That model has taken AI video a long way but it has a ceiling. A video can't answer a question. It can't read the room. It can't role-play a tough conversation and adapt when you push back. We are changing that paradigm entirely. Interactive Avatars listen, talk, and respond in real time; inside your product, your website, or your internal tools. You bring the logic and the language model; we power the avatar layer: the speech, the expression, the listening, the sense that there's someone actually there. It is early days. Interactive Avatars is in closed beta today, and the teams building on it are pushing it into places we didn't expect

AI sales reps, always-on support agents, interactive trainers, onboarding guides. We are hiring a Product Manager to own it and take it from beta to a platform that thousands of developers build on. This is a role with real scope. You'll help define what a real-time avatar API should be, the surface developers integrate against, the experience end users feel, and the commercial model that makes it a business. You'll work directly with the engineering and research teams building the real-time avatar stack, and with the design partners already live in the beta.

THE PROBLEM YOU'RE SOLVING

Today, a developer who wants a lifelike, real-time avatar in their product has to stitch together a streaming pipeline, a rendering layer, an agent, and a set of hard real-time problems - latency, interruption handling, listening behavior, expressiveness, consistency across sessions, most of which have nothing to do with the product they're actually trying to build. We have the avatar technology and a working beta. What we need is a PM who can turn that into an API a developer can integrate in an afternoon, trust in production, and build a real business on top of, all while holding a quality bar high enough that the experience feels human, not uncanny.

What You'll Do

• Owning the end-to-end Interactive Avatar API. This is the developer-facing surface (SDK, integration patterns, docs), the real-time experience quality, and the path from closed beta to general availability, and defining what the roadmap looks like over the coming cycles.
• Getting close to the developers and teams building on the beta: understanding how they integrate, where the API fights them, which real-time behaviors make or break the experience, and what "production-ready" means to them.
• Translating that understanding into a clear product direction. What to build, in what order, and why, and keeping the team aligned as the strategy evolves.
• Working closely with the engineering and research teams building the real-time avatar stack; contributing clear specs, sound judgment on trade-offs (quality vs. latency vs. cost), and the context that helps them build the right thing the first time.
• Partnering with go-to-market and commercial teams to define how the API is packaged, priced, and sold - a real-time API has a fundamentally different business model from batch video, and shaping that is part of the job.
• Defining and tracking the metrics that tell us whether the product is working across adoption, integration success, real-time quality, reliability, and the commercial signals that prove it's a business.
• Owning the roadmap for the Interactive Avatar API, balancing developer requests, platform constraints, and the vision for what real-time avatars can become.
• Driving the design of the developer experience, from onboarding flows to error messages to debugging tools, ensuring that the first hour of integration is smooth and the first production incident is manageable.

Requirements

You've owned a developer-facing product before like an API, an SDK, or a platform and you know that the product is the developer experience. You understand that adoption is won or lost in the first hour of integration, and that trust is won or lost the first time something breaks in production. You build accordingly. You are comfortable in a space where the roadmap isn't fully formed. You don't need a clean brief to get started. You can talk to developers, watch them integrate, synthesize what you see, and come back with a point of view. You're also honest about what you don don't know and willing to update when the evidence changes. You care about the detail, and you can hold a quality bar for something subjective and hard: a real-time avatar either feels present and responsive or it feels off, and the difference lives in the details. You are rigorous about solving hard problems with simple, maintainable solutions that scale. You communicate clearly and often, even when the situation is ambiguous, translating technical constraints into product decisions and vice versa. You are comfortable making decisions with incomplete information and iterating quickly based on feedback from users and the market. You are a strong collaborator who gets things done alongside engineers, researchers, and designers, turning ideas into shipped experiences.

Location: USA

Engagement: Full-time

The role is based in our Seattle office and is a full-time position. We expect your presence to support synchronous collaboration with the engineering and research teams, though we remain open to refining our approach to flexibility as the program evolves. There are no specific travel requirements attached to this role at this time. Candidates must be eligible to work in the United States without sponsorship for this position. We do not have visa sponsorship options available for this role at this time. There are no published deadlines for this posting; we review applications on a rolling basis until the position is filled.