TX - Inside Sales Representative

About the role

Inside Sales Representative at Ryan Herco Flow Solutions

This role represents a primary opportunity to join Ryan Herco Flow Solutions, a SunSource company, as an Inside Sales Representative. In this capacity, you will serve as a critical link between customer needs and company solutions. The position focuses on managing the full cycle of customer interaction, from initial contact through order fulfillment. You will act as a voice for the company, ensuring that service standards are met and that customer relationships are managed with precision. Success in this role depends on your ability to translate product knowledge into actionable sales while maintaining meticulous records.

Key Responsibilities

Your daily work will involve managing a high volume of customer interactions. You will answer incoming telephone calls, addressing inquiries with clarity and professionalism. Each conversation will be an opportunity to solve problems and identify customer needs. You will convert these inquiries into concrete orders, ensuring accuracy and compliance. This includes suggesting relevant accessories or replacement items to add value to the customer solution.

When appropriate, you will be responsible for writing formal bids and quotations. You will then perform necessary follow-up procedures to track the status of these proposals. All customer contact and sales activities must be documented in the ACS system. This ensures transparency and provides a clear history for the organization. Communication with the Outside Sales team is essential to ensure seamless account management. You will work to support new and existing customers, maintaining high satisfaction levels.

Supporting the implementation of sales and marketing plans is a core duty. You will collaborate with the Outside Sales team to ensure strategies are executed effectively. To do this well, you must keep current on Ryan Herco Flow Solutions products and services. You will attend required product and sales training meetings to update your knowledge. Applying this new information to client scenarios will be expected immediately. You will also update and maintain database records to ensure data integrity. This supports future planning and operational efficiency.

Compensation and Benefits

Ryan Herco Flow Solutions offers a competitive salary within the range of $56,000 to $68,000 per year. This position includes a comprehensive benefits package designed to support your well-being. Benefits include medical, dental, and vision insurance. You will also receive vacation time, sick leave, and holiday pay. A floating holiday is provided for additional flexibility. The package is rounded out with life insurance and tuition reimbursement opportunities. A 401(k) plan with company match is available to help you plan for the future. We view career advancement as our greatest benefit, promoting from within to reward valuable contributors.

Requirements and Qualifications

To be successful in this role, you will bring at least two years of proven sales and/or customer service experience. You must address customer concerns with empathy while steering conversations toward decisions. Your people skills must be excellent, allowing you to interact effectively with a wide range of personalities. You should be organized, detail-oriented, and able to manage multiple tasks. A fast learning ability is necessary to grasp new concepts and adapt to changing demands.

Your communication style should be persuasive, amiable, self-motivated, and goal-oriented. Both written and oral communication skills must be excellent in every interaction. You must be proficient with Microsoft Office, specifically Word and Excel. A demonstrated ability to type at least 40 words per minute is required. This skill must be maintained with accuracy during routine and peak activity periods.

Application

If you meet these requirements and are interested in this Inside Sales position, please review the official apply page for specific application instructions. Ensure you understand all details before submitting your materials. Joining Ryan Herco Flow Solutions offers the chance to build a meaningful career within a growing organization.