Agente Stone - Consultor

About the role

Stone is actively seeking a dedicated field consultant to represent our brand and drive the adoption of our financial services and payment solutions throughout the Valinhos region. In this capacity, you will serve as the essential link between our organization and the local entrepreneurial ecosystem, fostering trusted relationships. Your primary responsibility will be to act as the main point of contact for business owners, ensuring their operational needs are met effectively. You will be instrumental in identifying opportunities for expansion and guiding merchants toward solutions that enhance their revenue potential. Success in this role requires a proactive approach to building long-term partnerships based on reliability and performance. You will be expected to uphold the highest standards of professionalism in every interaction to protect our brand reputation. Ultimately, your efforts will directly contribute to the strategic growth objectives of our presence in the Valinhos market.

Key facts

What you'll do

• Execute a structured schedule of daily field visits to prospective businesses, initiating contact and identifying new client opportunities.
• Cultivate and manage a robust portfolio of active merchant accounts, delivering consistent post-sale support to ensure satisfaction and retention.
• Participate in daily morning team meetings to synchronize on key performance indicators, strategic priorities, and collaborative learning initiatives.
• Implement a rigorous approach to every client interaction, guaranteeing adherence to the company's established service quality benchmarks.
• Leverage advanced negotiation techniques to present value propositions and secure agreements that align with business objectives.
• Perform comprehensive commercial outreach to map the local territory and uncover latent demand for our payment and financial solutions.
• Monitor and analyze personal and team performance metrics to adjust strategies and achieve specific sales targets efficiently.
• Coordinate with internal support teams to resolve client issues promptly and maintain a seamless experience across all touchpoints.
• Document all client interactions and market insights to inform future sales strategies and product development feedback.
• Promote the adoption of digital tools and financial services that empower merchants to optimize their daily operations.

Requirements

• Possess a valid High school diploma as the minimum formal educational requirement for this position.
• Demonstrate proven strength in negotiation and commercial outreach, with the ability to engage diverse stakeholders effectively.
• Exhibit a strong capacity to perform and thrive within a high-performance environment driven by specific, demanding targets.
• Show resilience and adaptability when managing multiple priorities under pressure to meet strict deadlines.
• Maintain a professional appearance and demeanor that reflects positively on the company brand during all client engagements.
• Be willing to comply with all company policies, procedures, and code of conduct to ensure operational integrity.
• Have reliable transportation and the physical capability to conduct frequent in-person visits across the assigned territory.
• Communicate clearly and confidently in Portuguese, ensuring messages are understood accurately by clients and colleagues.

Nice to have

• Bring prior experience in external sales roles within the payment processing or broader financial services industries to accelerate your impact.

Practical notes

• The compensation package for this role includes a fixed salary complemented by a variable component, which may include PLR, ILP, or commission based on eligibility criteria.
• The benefits package is comprehensive and includes health and dental plans with copayment, 24/7 virtual medical support, and medication subsidies.
• Additional perks encompass meal and food vouchers, childcare assistance, life insurance, and a fuel or transport allowance for your commute.
• You will also have access to emotional support services, internal educational platforms, and various lifestyle benefits.
• Optional perks may include membership in Wellhub, TotalPass, Pet Club, and partnerships with educational institutions.
• Stone is an equal opportunity employer, and this position is open to qualified people with disabilities who may require reasonable accommodations during the selection process.

This role is based in Valinhos, Sao Paulo, Brazil, and requires a full-time commitment to onsite work. The successful candidate will join a dynamic team focused on growth and excellence in customer service. Applicants must be authorized to work in Brazil without the need for sponsorship. The selection process will involve interviews and assessments designed to evaluate your skills and cultural fit. Stone offers a supportive environment with opportunities for professional development and career advancement. If you are motivated, results-oriented, and passionate about building strong client relationships, we encourage you to apply. Please ensure you meet the outlined requirements before submitting your candidacy.